The Container Store

Reviews

• AP

  Amy Pham

  6 days ago
  5.0
  Nick and Ebony are 10/10!! They were both so gracious and helpful during my quick run into the store. Even with it nearing close hours, they were so intentional and patient to my needs!!
• MU

  Maria Urbiztondo

  Feb 3, 2026
  5.0
  This is review to praise Sophia (our closet designer/salesperson) and Erik & Luke (the installation team) who worked on our upgraded Preston closet. Sophia designed our DREAM CLOSET! Glass doors, shoe shrine, hanging spaces for long dresses, plenty of drawers, jewelry drawers, and tons of shelves. Our closets are 10 feet tall, and they are a whole room in themselves. The color we chose, with Sophia's help, was Fawn. It turned out perfectly, because it is a near match for our other cabinets in our home, including the kitchen, bathroom, and laundry room cabinets. Gorgeous closet and absolutely a beauty to behold. Erik and Luke from Penmarc Inspired Spaces installed the Preston closet. They arrived early at our home, were very professional, and did an amazing job installing the Preston. They were extremely prepared and executed the project well. They understood the vision, and were able to put together my dream closet. They even finished the job early, taking only 2 days to complete the install although they were scheduled to complete it in 3 days. My husband knew they were perfect for the job, because the first thing Erik did was tape the plans and renderings on each wall, so he and Luke had visual guides for every space. Very organized, thorough, and efficient! I had such a horrible experience with my Elfa closets (another Container Store product) being installed by Ace Hardware, that I was going to cancel my Preston order. I am so thrilled that Sophia helped me understand that the Preston install would be different, as Penmarc's team truly knew what they were doing. They have worked on Preston and Elfa closets for years. If only my Elfa closets had been installed by Penmarc, Erik, and Luke! It would have saved me a lot of stress, frustration, and heartache. Kudos again to Sophia, Erik, Luke, and Penmarc Inspired Spaces. I will definitely be a referral source for the Preston closet and Container Store.
• SD

  Simone D

  Jan 7, 2026
  1.0
  I paid for a professional measurement and set up a date. They never showed up at the appointment, wasting my day waiting for them, did not return my call about the appointment. I did not receive an explanation nor a genuine apology when I called to receive a refund for the missed appointment. The person responding g to me also as very rude and unprofessional
• MK

  Michael Kramer

  Dec 28, 2025
  2.0
  While the Container Store had a huge selection, every item had a huge price tag. My wife was in search of plastic boxes to store Xmas decorations and I noticed around desk organizer that I could use but at $36 was way overpriced. Neither of us bought anything so we went to Walmart where my wife bought her storage boxes at a very reasonable price and I bought the perfect desk organizer for $7.12!!
• JU

  joy urt

  Dec 28, 2025
  5.0
  The Container Store is honestly one of the best places ever made for organization. If you’re trying to get your house together or just want things to look clean and tidy, this place is it. The store is really big, and I went about five days before Christmas, so I was actually surprised at how much they still had in stock. You could tell things were selling fast because there were only one or two left of certain items, but that’s totally understandable right before the holidays. One thing I did notice is that they might have been a little understaffed that day. At the very front, there was a little lady working the register who seemed like she might have needed a bit more training. The line got pretty long — around 10 people — and everyone was waiting patiently, but she seemed to run into an issue with almost every transaction ahead of us. We were the fourth person in line, so it definitely took a while. We also needed help grabbing something from a high shelf, and while waiting, my boyfriend tried to grab it himself and ended up breaking it. Once the staff noticed, they were super understanding and didn’t charge him for it at all. The woman who helped us (I don’t remember her name) was very sweet and really nice, which I truly appreciated. As far as pricing goes, I’d say it’s medium range. It’s not cheap, but it’s not super expensive either. They do have lower-priced items, and even those are still good quality, which makes it worth it. Overall, I would definitely recommend this store for any type of storage or organization needs. I’ll definitely be back.

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