Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
663 reviews
5 stars
644
4 stars4
3 stars3
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being kind, helpful, and knowledgeable, with specific mentions of employees like Kim, Brooke, and Jocelyn.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining mattress features and helping customers find the right products for their needs.
Welcoming Atmosphere
The store was described as friendly and inviting, with many customers appreciating the warm greetings and offers of refreshments.
Purchase Experience
Many customers reported a positive and pressure-free shopping experience, often leading to unexpected purchases due to the excellent service.
Quality Products
Customers expressed satisfaction with the mattresses and accessories purchased, noting improvements in sleep quality and comfort.
- SCSam Castor1 day ago5.0Incredibly kind, patient and friendly staff. No pressure sales are always the best on something as important as your bed!
- MFmaishel faisca-horton3 days ago5.0Jocelyn Garcia was super nice and very helpful with choosing what pillow to get when i had no clue going in the store, she gives amazing customer service!!
- DDDaytraderNov 16, 20255.0I had an exceptional experience at the Tempur-Pedic Flagship Store in Downtown Summerlin thanks to Brooke. From the moment I walked in, she made the entire process incredibly easy, informative, and genuinely enjoyable. Brooke took her time getting to know what I was looking for, what I currently sleep on, and what issues I’ve been experiencing. Her product knowledge is outstanding—she explained the differences between each mattress and base in a way that was simple, honest, and tailored to my needs. There was never any pressure, just thoughtful guidance to help me make the right choice. What really stood out was her warmth and professionalism. She created a comfortable environment, answered every question with confidence, and made sure I understood the features, warranties, and long-term value of the products. You can tell she truly cares about her customers and is passionate about delivering a top-tier experience. If you're considering a Tempur-Pedic, do yourself a favor and visit the Summerlin location. Ask for Brooke—you won’t find anyone better to help you get the sleep you deserve. Highly recommend!
- RMRoman MelendrezNov 8, 20255.0Very nice workers and very kind and helpful. Kim was very nice and helpful especially and let us try out beds.
- DADiana Schneider ArreolaOct 9, 20255.0My husband and I recently visited the Tempur-Pedic flagship store in Summerlin, and what an unexpectedly amazing experience it turned out to be! It was just before Labor Day and we were casually considering an upgrade to a larger bed, and with six years of experience with our Sleep Number, we were pretty certain we would end up making our purchase there but since we had a long weekend, we figured we would make a list of two other mattress stores to visit. Tempur-Pedic wan’t on our list due to its price point but since it was near a store that was, so we made it our first stop. Little did we know, Tempur-Pedic had the absolute best staff to assist us. Brooke and Kim were incredibly kind, informative, and patient throughout the entire process. Brooke walked us through the different options, explaining everything in such incredible detail, and made sure we were completely comfortable asking as many questions that came to mind. We didn’t feel pressured at all and ended up laying on and learning all about their full lineup of mattresses and bases. By the time we walked out of the store, we didn’t even feel the need to go to any other mattress stores on our list, and surprisingly, we didn’t even want to head to the Sleep Number store! We went home, thought about it, and returned the very next day to finalize our purchase. Not only did we upgrade to the split Cali king Tempur-Luxe Breeze mattress with the Tempu-Ergo ProSmart base, but we also decided to buy the mattress protector, 4 sheet sets, and pillows. Great products, great financing options, and even better service! For two people who walked into Tempur-Pedic with no intention of purchasing anything, we ended up becoming loyal customers, all thanks to the wonderful service we received from Brooke, Kim, and the entire staff. Their professionalism, paired with their genuine care and kindness, really set them apart. We couldn’t be happier with our decision!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my existing bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. Ensure your foundation is flat and solid with adequate center support to maintain warranty coverage.
How will my new Tempur-Pedic mattress be delivered?
Select Tempur-Pedic mattresses arrive with free White Glove delivery including setup and removal of packaging. The TEMPUR-Cloud ships compressed via UPS for self-setup without White Glove service.
What is the difference in feel between Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid models combine premium coils with soft TEMPUR-ES™ material for added responsiveness and slightly softer feel, while Medium non-hybrid mattresses use all TEMPUR® materials for classic pressure relief and support.
Does Tempur-Pedic offer custom mattresses for RVs or boats?
Yes, custom shapes and sizes are available via an authorized customizing partner. Providing your custom dimensions will expedite your order. Call 888-811-5053 for assistance.
Are replacement covers available for Tempur-Pedic mattresses?
Replacement covers can be ordered online for current mattress models with removable covers. For older models, Sleep Guides in store can assist you.
What are your store hours at the Tempur-Pedic Flagship Store in Las Vegas?
Open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
We accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
Are there nearby restaurants where I can dine before or after visiting the Tempur-Pedic store?
Yes, nearby options include Ori’Zaba’s Scratch Mexican Grill at Downtown Summerlin, Melita’s Table serving vegetarian Mexican dishes, and Zaba’s Mexican Grill for casual dining.
Which nearby shopping spots can be visited alongside the Tempur-Pedic Flagship Store?
Nearby shopping includes Dillard’s department store, MAC Cosmetics beauty supplies, and Macy’s Backstage for outlet clothing.
Are there local wellness or beauty services close to the Tempur-Pedic Flagship Store?
Yes, Naturelle Nails Spa and Patel’s Threading & Henna Art offer nail and beauty services nearby for a relaxing experience before or after your mattress shopping.