Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
676 reviews
5 stars
657
4 stars4
3 stars3
2 stars2
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Kim and Jocelyn, received high praise for their friendliness, knowledge, and patience, creating a welcoming shopping experience.
Product Knowledge
Customers appreciated the staff's expertise in explaining mattress features and helping them find the right products for their needs.
No Pressure Sales
Many reviews highlighted the non-pressuring sales approach, allowing customers to feel comfortable while making their decisions.
Overall Experience
The overall shopping experience was described as enjoyable and stress-free, with many customers expressing satisfaction with their purchases.
- SWShawn Wu2 days ago5.0I made a purchase during the Thanksgiving sale and had a great overall experience. The quality and comfort have exceeded my expectations. Kim was professional, knowledgeable, and very patient, making the entire process smooth and enjoyable. I truly appreciate the excellent customer service and would highly recommend working with her.
- JMJohn Millen4 days ago5.0Your representative Kim Stack greeted us at the store was very personable and made us feel at ease. She guided us through our purchases and made sure we were satisfied with everything before we left. She walked us out after our purchase and made sure we were able to get the items to our car without any problems. She is definitely an employee who should be recognized for her exceptional customer service.
- MNMichiamo Nemo5 days ago5.0My wife and I needed to replace a pair of mattresses for our adjustable California King bed. Store Manager Brooke Osman got us just what we needed and couldn't have been more friendly and helpful. We will be back in the future and encourage others to do the same Denny and Freda
- DKDaniel Kanofsky5 days ago5.0Every person I have interacted with at this store was superb. More than willing to assist me in finding the mattress that works best while maintaining a kind and professional demeanor at all times. Highly recommend this store! I look forward to sleeping soundly once it is delivered :)
- ESElijah Soto6 days ago5.0Kim provided us with a great experience! We told her our preferences, outstanding injuries/issues, and she provided us with the best options that fit our needs. She didn’t try to upsell us and gave us an amazing demo of all the mattresses that fit our profile. She made it a great experience and I’m excited to finally have a quality bed!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my existing bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. Ensure your foundation is flat and solid with adequate center support to maintain warranty coverage.
How will my new Tempur-Pedic mattress be delivered?
Select Tempur-Pedic mattresses arrive with free White Glove delivery including setup and removal of packaging. The TEMPUR-Cloud ships compressed via UPS for self-setup without White Glove service.
What is the difference in feel between Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid models combine premium coils with soft TEMPUR-ES™ material for added responsiveness and slightly softer feel, while Medium non-hybrid mattresses use all TEMPUR® materials for classic pressure relief and support.
Does Tempur-Pedic offer custom mattresses for RVs or boats?
Yes, custom shapes and sizes are available via an authorized customizing partner. Providing your custom dimensions will expedite your order. Call 888-811-5053 for assistance.
Are replacement covers available for Tempur-Pedic mattresses?
Replacement covers can be ordered online for current mattress models with removable covers. For older models, Sleep Guides in store can assist you.
What are your store hours at the Tempur-Pedic Flagship Store in Las Vegas?
Open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
We accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
Are there nearby restaurants where I can dine before or after visiting the Tempur-Pedic store?
Yes, nearby options include Ori’Zaba’s Scratch Mexican Grill at Downtown Summerlin, Melita’s Table serving vegetarian Mexican dishes, and Zaba’s Mexican Grill for casual dining.
Which nearby shopping spots can be visited alongside the Tempur-Pedic Flagship Store?
Nearby shopping includes Dillard’s department store, MAC Cosmetics beauty supplies, and Macy’s Backstage for outlet clothing.
Are there local wellness or beauty services close to the Tempur-Pedic Flagship Store?
Yes, Naturelle Nails Spa and Patel’s Threading & Henna Art offer nail and beauty services nearby for a relaxing experience before or after your mattress shopping.