Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Ada, Bernice, and Laura.
Cleanliness
The facility received positive remarks for being clean and well-maintained, although there were some complaints about specific areas.
Climate Control Issues
Several customers expressed dissatisfaction with the climate control in the storage units, stating that the conditions did not meet their expectations.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about poor service and miscommunication, particularly regarding reservations and pricing.