Customer Service
Many customers praised the staff, particularly Tracie and Ed, for their exceptional service, friendliness, and willingness to help.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several reviews highlighted issues with unexpected rate increases and additional fees, leading to dissatisfaction among some customers.
Mixed Experiences
While many customers had positive interactions, there were notable complaints regarding aggressive staff behavior and handling of sensitive situations.