Find everything you need for home upgrades at Lowe’s in Las Vegas, NV, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.
Inventory Issues
Customers frequently noted problems with inventory accuracy, including items being out of stock or not found in the correct locations.
Online Orders
Many customers expressed frustration with online order processes, citing issues with order readiness and fulfillment.
Store Cleanliness
The store is generally reported as clean and well-organized, with a positive mention of the garden center.
Pricing Concerns
Customers have noted rising prices and expressed dissatisfaction with the value compared to competitors.
RF
Reggie The Fluffy
2 days ago
5.0
Clean, orderly and friendly staff. 10/10.
RH
Robert Hoag
Jan 5, 2026
1.0
I made the mistake of buying cabinets through Lowe’s for a home I was building.
The first order of cabinets that showed up literally fell apart when we opened the boxes.
Somehow, it actually got worse from there.
It took 8 months to get the cabinets I ordered. I wound up living in a home with no kitchen and no bathroom for 6 months because of Lowe’s delays and mistakes.
RM
Ryan M
Jan 2, 2026
4.0
Lowe’s is coming up in the world. If you had asked me 2 years ago, I’d say only go here or of convenience and prefer Home Depot. While I still love Home Depot (though that’s slowly slipping away lately) I have come to like it here more and more. My only gripe is I wish they’d bring back cylinder re-keying. They got rid of it for some reason. If Home Depot still offers it, they should too. This forces me to have to buy all my door locks and handles for Home Depot because of it
RG
Rich Gambill
Dec 12, 2025
4.0
Not a bad place to for home Improvement items, but my biggest complaint was the fact I went in there to get a plumbing adapter so I could hook up a client's water dispenser / ice maker on his refrigerator and not a single item was in the correct box. I had to hand sift through the entire inventory to finally find what I needed.
EJ
Eli Johnson
Dec 5, 2025
1.0
Placed an online order and got an email that said it was ready to go. When I got there it was not ready and I had to wait for well over 20 minutes for them to piece it together. It's my fault for not checking the order, but when I got home I noticed they had messed it up. So I had to go back and get the problem fixed. Needless to say I easily lost an hour of time or more dealing with this. It's never happened at Home Depot before.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement offer?
Lowe’s offers a wide range of products including appliances, tools, paint, flooring, patio furniture, garden equipment, and more from brands like GE, Whirlpool, LG, Samsung, and Craftsman.
What services does Lowe's Home Improvement provide?
Lowe’s offers various installation services such as appliances, flooring, cabinets, lighting, and roofing installations, along with pick up and delivery options.
What are the store hours for Lowe's in Las Vegas?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours available.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Online purchases can be returned via the Order History section on Lowes.com, and in-store returns require proof of purchase.
Does Lowe's offer any special payment options?
Lowe’s accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby restaurants where I can eat before or after shopping at Lowe’s?
Yes, there are several nearby dining options including Great Links Brewhouse & Grill, Paulie's South Street Steaks, Qdoba Mexican Grill, El Peruanito Cafe, Aurelio’s Pizza, and Starbucks.
I need propane for grilling; is there a nearby supplier close to Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe’s and provides propane exchange services for your grilling needs.
If I need locksmith services near Lowe’s, where can I go?
Minute Key and minuteKEY locksmith services are located nearby for your key and lock needs.
How can nearby stores like Walmart and AutoZone complement my shopping experience at Lowe's?
Walmart nearby offers additional retail and supermarket options, while AutoZone supplies automotive parts and repair services, helping you complete related purchases or projects in one trip.