Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Las Vegas, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,035 reviews
5 stars
1,733
4 stars
732
3 stars
274
2 stars
102
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as unfriendly or unhelpful.
Product Availability
Customers noted that the store often has the items they need, but some expressed frustration over not finding specific products.
Delivery Issues
Several reviews highlighted problems with delivery and installation services, leading to dissatisfaction with the overall experience.
Pricing Concerns
Customers mentioned rising prices and expressed concerns about the value of products and services.
Store Environment
The store is generally described as clean and well-organized, with a good selection of plants and home improvement items.
- RPRobb PlattNov 16, 20254.0Came in for some spray wall texture. They had it, and I was able to get in and out in a jiffy! The only thing that would have enhanced my experience is if they had mariachi upon entry and exit. Then, I could give it five stars.
- JBJean BarkasNov 15, 20255.0I love going to Lowe's and walking around to see everything, but my favorite is the garden center. Everyone is helpful and friendly.
- OBOlivia BerryNov 15, 20251.0Rude! Not helpful. I went there to spend a lot of money, they didn't want to be bothered checking on inventory or getting something off the upper shelves. Tried to buy a carpet steam machine, they treated me like a criminal! I'm going to HOME DEPO from now on..
- PVPatrick VictoryNov 2, 20251.0Walked around the store for 30 minutes trying to get someone to cut a length of tubing, multiple associates said they'd send one over. Me and some stranger paced around the plumbing section for over 15 minutes repeatedly mashing the button to request customer support. No one ever came. By the time I left in anger, you owe me more for my wasted time and frustration than the sale is even worth.
- NNNicole NelsonOct 30, 20255.0Bobbie was absolutely irreplaceable from start to finish. Bobbie knew how to handle systems that other cashiers didn’t, checked in the back when inventory was wrong, helped me order what I needed directly from Lowe’s, THEN an hour later when my order was cancelled, found what I needed in the network to get it to me. This is a gross misrepresentation of just how much headache and heartache Bobbie and I went through for over and hour on two separate occasions today. Cheers, Bobbie! I will be back to this location (usually I’m a Home Depot person, but this product was only available at Lowe’s, so truly, I’ll be back the next time I need something from a hardware store)
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement offer?
Lowe’s offers a wide range of products including appliances, tools, paint, flooring, patio furniture, garden equipment, and more from brands like GE, Whirlpool, LG, Samsung, and Craftsman.
What services does Lowe's Home Improvement provide?
Lowe’s offers various installation services such as appliances, flooring, cabinets, lighting, and roofing installations, along with pick up and delivery options.
What are the store hours for Lowe's in Las Vegas?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours available.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Online purchases can be returned via the Order History section on Lowes.com, and in-store returns require proof of purchase.
Does Lowe's offer any special payment options?
Lowe’s accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby restaurants where I can eat before or after shopping at Lowe’s?
Yes, there are several nearby dining options including Great Links Brewhouse & Grill, Paulie's South Street Steaks, Qdoba Mexican Grill, El Peruanito Cafe, Aurelio’s Pizza, and Starbucks.
I need propane for grilling; is there a nearby supplier close to Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe’s and provides propane exchange services for your grilling needs.
If I need locksmith services near Lowe’s, where can I go?
Minute Key and minuteKEY locksmith services are located nearby for your key and lock needs.
How can nearby stores like Walmart and AutoZone complement my shopping experience at Lowe's?
Walmart nearby offers additional retail and supermarket options, while AutoZone supplies automotive parts and repair services, helping you complete related purchases or projects in one trip.