Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Las Vegas, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
5050 South Fort Apache Road, Las Vegas, NV
89148, United States
Hours
Reviews
4.2
1,463 reviews
5 stars
856
4 stars
337
3 stars
120
2 stars
36
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted that the store generally has a wide selection of products for home improvement projects, although some experienced issues with specific items being out of stock.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported difficulties in receiving assistance or resolving issues, particularly with delivery and installation services.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Sales Pressure
Several customers expressed frustration with aggressive sales tactics from solicitors within the store, which detracted from their shopping experience.
- DIDJ IrishOct 21, 20255.0Best Lowe's in Vegas. Why, the staff, and the selection of products. Always friendly, very knowledgeable. Best of all if you want to look for what you need, alone. They will leave you alone, until you ask for help.
- RPRon PetrilloOct 21, 20255.0Employees are always extremely friendly and helpful!
- BLBella LunaOct 8, 20255.0I thought the customer service here was fantastic and they had everything i was looking for that day. Will definitely come back when its christmas decorating season!
- PHPauline HoltOct 4, 20255.0My first time being in the Lowes, Fort Apache location, I was impressed with the amazing customer service. Yancy is a very patient, kind person. Great Job Lowe's Customer Service.
- HMHeejae MoonOct 4, 20255.0Anthony deserves a raise! I was at another Lowe’s in Henderson trying to get some wood cut—they radioed for help, but no one ever came. So I came to this location instead, and as I was walking to the wood-cutting area with my 2x4s, Anthony approached me and ASKED! ASKED me if I needed help. Wow! He’s the best and truly made my day. Thank you, Anthony!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Las Vegas?
Lowe's offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the operating hours for the Las Vegas Lowe's store?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
What services does Lowe's offer besides product sales?
Lowe's provides installation services including appliances, flooring, cabinets, decks, doors, HVAC, lighting, roofing, and more. They also offer free delivery, free haul away, easy returns and exchanges, and in-store pickup.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
Does Lowe's offer any options for product returns or exchanges?
Most items can be returned within 90 days. Returns can be started online for items purchased at Lowes.com or in person at the store’s customer service desk with proof of purchase.
What payment methods are accepted at the Las Vegas Lowe's store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards.
What nearby places are close to Lowe's Home Improvement that customers might find useful?
Nearby places include minuteKEY and Minute Key for key and locksmith services, and Blue Rhino Propane Exchange for propane needs, making it convenient for customers to handle related services while shopping.
Are there any nearby local stores where I can shop for clothing near Lowe's?
Yes, customers can visit Goodwill, Ross Dress for Less, and Colleen's Classic Consignment nearby for affordable clothing and thrift store options.
What fitness and wellness services are available close to Lowe's Home Improvement in Las Vegas?
Nearby you can find Club Pilates studio, The Joint Chiropractic for chiropractic services, and several beauty and spa locations like My Pedi Spa and European Wax Center for wellness and relaxation.
How can nearby mobile phone stores complement my visit to Lowe's Home Improvement?
If you need mobile phone or telecommunications services during your visit, AT&T and Cricket Wireless Authorized Retailer are conveniently located nearby, allowing you to manage phone needs alongside your home improvement shopping.