Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Las Vegas, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,992 reviews
5 stars
1,124
4 stars
462
3 stars
151
2 stars
61
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor experiences with unhelpful or rude employees.
Product Availability
Customers expressed frustration over items being out of stock or misrepresented as available, leading to disappointment during shopping.
Store Cleanliness
The store is generally noted for being clean and well-organized, making it easy for customers to navigate.
Staff Knowledge
While some staff members were recognized for their knowledge and assistance, others were criticized for lacking product knowledge or being unresponsive.
Curbside and Checkout Issues
Several reviews highlighted issues with curbside pickup and long wait times at checkout, leading to customer dissatisfaction.
- DFDebra Fitzpatrick2 days ago5.0I needed glass for a large frame that cracked - I went into Lowes on Eastern Ave. Ivan cut the glass placed into my frame and made my experience a good memorable one. Ivan was cheerful knowledgeable and fast. I hope Lowes holds onto Ivan because he is great!
- JGJerry D. GosselNov 13, 20255.0Great! Found a manager at newest store. We looked three different places for what I was looking for and decided I'd go with drywall 6/8 ft length. Cut it up and I'll make it. Do manager cut it? I can straighten it. It's a great day.
- RRRonNov 13, 20251.0You as a company, need to get it together.Customer service is terrible and then when you go to the self checkout.Because there really is no regular checkouts, you have some joker trying to fake and make believe that they want to be nice to you.But in fact, they're actually staring your items down basically accusing you of being a thief.It's ridiculousIf you don't want people to steal, have a regular register's open and stop making people feel like they are stealing or thieving.When they're not, they're just checking out.Your employee's need to be trained.Never been so uncomfortable at a store as I am in walmart and lowe's It's absolutely disgusting where I don't want to shopping either. One of those locations ever again and I see other customers online when your employee is being intrusive, nobody likes it. That's why people go to Amazon no intrusive employee's, and you don't have anything anyway. Every time I go there, you don't have it. And when you do have it, it's twice the prices it used to be a month. Ago look at the price of lumber is insane corporate greed at its best.
- TOTracie OrtizNov 4, 20251.0I had a terrible experience at Lowe’s. The staff — especially Eddie, Donna, and Jr. — were incredibly rude and disrespectful. I was spoken to in a way no customer should ever be treated, and I left feeling completely disrespected and discriminated against as a black woman!!!. The lack of professionalism and basic courtesy was shocking. Lowe’s needs to seriously retrain their employees on customer service and respect for all customers. I will not be returning after the way I was treated.
- ALAlan LujanNov 2, 20254.0Make sure when checking will ring up at $149 told the cashier - advised get the other one - both rang up $149
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Las Vegas offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, gardening equipment, hardware, kitchen and bath remodeling items, tools, and outdoor furniture among others.
What are the store hours for Lowe's Home Improvement in Las Vegas?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or shorter hours.
Does Lowe's in Las Vegas offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, where you will also receive email updates about your order.
What payment options are accepted at Lowe's Home Improvement in Las Vegas?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there services for installation available at Lowe's?
Yes, Lowe's provides various installation services including appliances, flooring, HVAC, cabinetry, gutters, windows, roofing, and more.
What languages are spoken or available for translation at this Lowe's location?
English and Spanish are spoken, and in-store translation services are available for other languages as needed.
What are some nearby points of interest to Lowe's Home Improvement in Las Vegas?
Nearby places include Blue Rhino Propane Exchange, HomeGoods store, Jimmy John's sandwich shop, and several medical offices such as Henderson Dermatology and Skin Cancer and Dental Care of St Rose.
How can customers use nearby transit or landmarks when visiting Lowe's in Las Vegas?
Customers can use nearby landmarks like St Rose Trail, which offers active life activities, or locate Lowe's near well-known stores like HomeGoods for easier navigation and convenience during their visit.
Are there dining options near Lowe's Home Improvement in Las Vegas for customers to consider before or after shopping?
Yes, there are several nearby dining options including Jimmy John's sandwich shop, Them Wings chicken restaurant, Nacho Daddy Mexican restaurant, and Spicy Pickle sandwich shop, offering customers convenient places to eat.