Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Las Vegas, NV, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,669 reviews
5 stars
1,031
4 stars
371
3 stars
126
2 stars
48
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report poor service, long wait times, and unknowledgeable staff.
Product Availability
Customers frequently mention issues with product availability and pricing discrepancies, leading to frustration and a preference for competitors like Home Depot.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Employee Knowledge
There are numerous complaints about employees lacking product knowledge and being unhelpful, which negatively impacts customer satisfaction.
Delivery Issues
Several reviews highlight significant problems with delivery services, including delays and poor communication, leading to customer dissatisfaction.
- BBBob BDec 20, 20255.0Front row parking, Clean store, found item i needed and no lines. 10% military discount. What more can you ask for during the holiday rush!
- JJJanDec 9, 20255.0Fun garden center all decorated for Christmas 🎁🎄
- VDveronica dNov 26, 20255.0Dj!!! Please call your mom! ... She misses you terribly!!!!! ..... I love you, son!
- DZDavid ZuckermanNov 23, 20251.0I would say that the service at this store was unbelievable, but now-a-days not really. On Thursday, November 20, 2025 at 4:11pm I phoned this store to inquire about the availability of brown vinyl gutters. In the town I live, no place carries them without having to purchase in bulk. I asked the woman who answered the phone if they carried them. She, I guess, checked her computer and after a moment told me yes, they have them. So that there would be no misunderstanding, I made it a point to repeat what I was looking for: "BROWN VINYL GUTTERS?". She said yes, we have (20+ or 30+. I don't recall the inventory she stated). I told her great, I'll be there tomorrow. The next day I drove 80 miles in 1 hour 30 minutes, walked to the gutters and found that they had only brown ALUMINUM. NO BROWN VINYL! I located the store manager and not in a rude manner, but in a manner to display my, um, 'displeasure', I explained my ordeal and the incompetency of the phone person (who apparently does not know how to LISTEN or read). I don't remember the store managers name, but he appeared mildly attentive to my experience. The manager contacted the Assistant Manager, Cory, who spent some time with me at his computer trying to locate brown vinyl gutters, but to no avail. At least kudos to Cory for the time he spent. So that day they wasted 160 of my miles, 1/4 tank of my gas, and worst of all, well over 3 life-precious hours of my time that I will never get back. I never was rude nor obnoxious in any way, as angry as I was. Oh, wait. Maybe I should have phoned again before leaving my house? Maybe I should have, but I should not have had to. Grrrrr!
- ABAbigail BaxterNov 19, 20255.0I went to this lowes for a doordash order earlier today and one of the items I needed was in a pallet very high up and an employee named DJ was the nicest person ever and went above and beyond and got the pallet down for me! I assured him it was fine and I could just get a replacement but he said it was no issue. best experience I’ve ever had at a Lowe’s establishment!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Las Vegas?
Lowe's offers a wide variety of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kohler.
What are the store hours of Lowe's Home Improvement in Las Vegas?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's in Las Vegas offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to meet customer needs.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns for online purchases can be initiated through your Order History online, and in-store returns require proof of purchase at the customer service desk.
What languages are supported at Lowe's Home Improvement in Las Vegas?
The store supports English, Spanish, and also provides in-store translation services for other languages.
What nearby places can I visit after shopping at Lowe's Home Improvement?
You can visit nearby places such as Lee Canyon ski resort for outdoor activities, or enjoy a meal at nearby fast food restaurants like Del Taco, Jack in the Box, or Hungry Howie's Pizza, all within close proximity to Lowe's.
Are there services like key cutting near Lowe's in Las Vegas?
Yes, there are several minuteKEY locksmith locations near Lowe's for your key and lock needs while you shop or visit the area.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby and offers propane exchange services convenient for Lowe's customers.
What payment options are accepted at Lowe's Home Improvement in Las Vegas?
Lowe's accepts multiple payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.