Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Las Vegas, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,661 reviews
5 stars
1,024
4 stars
369
3 stars
127
2 stars
48
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unresponsive staff.
Product Availability
Customers frequently mention that Lowe's has a good selection of products, but there are complaints about limited inventory and pricing discrepancies.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
There are significant concerns regarding staff knowledge and training, with many customers feeling that employees lack the necessary expertise to assist effectively.
Delivery Issues
Numerous reviews highlight problems with delivery services, including delays and poor communication regarding orders.
- DZDavid Zuckerman1 day ago1.0I would say that the service at this store was unbelievable, but now-a-days not really. On Thursday, November 20, 2025 at 4:11pm I phoned this store to inquire about the availability of brown vinyl gutters. In the town I live, no place carries them without having to purchase in bulk. I asked the woman who answered the phone if they carried them. She, I guess, checked her computer and after a moment told me yes, they have them. So that there would be no misunderstanding, I made it a point to repeat what I was looking for: "BROWN VINYL GUTTERS?". She said yes, we have (20+ or 30+. I don't recall the inventory she stated). I told her great, I'll be there tomorrow. The next day I drove 80 miles in 1 hour 30 minutes, walked to the gutters and found that they had only brown ALUMINUM. NO BROWN VINYL! I located the store manager and not in a rude manner, but in a manner to display my, um, 'displeasure', I explained my ordeal and the incompetency of the phone person (who apparently does not know how to LISTEN or read). I don't remember the store managers name, but he appeared mildly attentive to my experience. The manager contacted the Assistant Manager, Cory, who spent some time with me at his computer trying to locate brown vinyl gutters, but to no avail. At least kudos to Cory for the time he spent. So that day they wasted 160 of my miles, 1/4 tank of my gas, and worst of all, well over 3 life-precious hours of my time that I will never get back. I never was rude nor obnoxious in any way, as angry as I was. Oh, wait. Maybe I should have phoned again before leaving my house? Maybe I should have, but I should not have had to. Grrrrr!
- ABAbigail Baxter5 days ago5.0I went to this lowes for a doordash order earlier today and one of the items I needed was in a pallet very high up and an employee named DJ was the nicest person ever and went above and beyond and got the pallet down for me! I assured him it was fine and I could just get a replacement but he said it was no issue. best experience I’ve ever had at a Lowe’s establishment!
- ADAaron DickinsonNov 4, 20255.0Rarely seems busy, but great plant selection.
- RYRemington YoungNov 3, 20251.0Cement bags ripped on all the pallets and the bag i grabbed turned out to be ripped so I got cement all over the place.
- WPWesley PunzalanOct 16, 20251.0Every time (and when I say every time, I mean literally every time) I’ve asked a question Lowe’s has let me down because their employees are not knowledgeable on their sections, and half the time seem annoyed when I take them up on their offer to help me. Most recently I was told I had to just figure it out. Each time that has happened I’ve gone right over to Home Depot, asked the same exact question, and they’ve understood and helped me right away. I’ve now learned to just skip Lowe’s and go straight to Home Depot—the time I waste at Lowe’s is much larger than the extra time it takes to drive to Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Las Vegas?
Lowe's offers a wide variety of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kohler.
What are the store hours of Lowe's Home Improvement in Las Vegas?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's in Las Vegas offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to meet customer needs.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns for online purchases can be initiated through your Order History online, and in-store returns require proof of purchase at the customer service desk.
What languages are supported at Lowe's Home Improvement in Las Vegas?
The store supports English, Spanish, and also provides in-store translation services for other languages.
What nearby places can I visit after shopping at Lowe's Home Improvement?
You can visit nearby places such as Lee Canyon ski resort for outdoor activities, or enjoy a meal at nearby fast food restaurants like Del Taco, Jack in the Box, or Hungry Howie's Pizza, all within close proximity to Lowe's.
Are there services like key cutting near Lowe's in Las Vegas?
Yes, there are several minuteKEY locksmith locations near Lowe's for your key and lock needs while you shop or visit the area.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby and offers propane exchange services convenient for Lowe's customers.
What payment options are accepted at Lowe's Home Improvement in Las Vegas?
Lowe's accepts multiple payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.