Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Las Vegas, NV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Product Availability
Customers appreciate the wide selection of products available, but some noted issues with specific items being out of stock.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Installation Services
There are significant complaints regarding the efficiency and quality of installation services, with several customers expressing frustration over delays and poor communication.
Pricing Concerns
While some customers find prices competitive, others feel certain items are overpriced compared to competitors.
MM
Monty M
Nov 17, 2025
4.0
It's frustrating that you only have self checkout.
Often times hard to find help. I use to love the cabinet service now you there is a paper for you to write your name and phone number and someone will contact you. Such a bummer.
KD
Kelly Daley
Nov 10, 2025
5.0
FREE AIR!!!! There's a tire-air station in between the lumber yard and their propane station, that's free!!
Thank you, sincerely, Vegas local
VH
Vicki Howell
Oct 25, 2025
5.0
Always helpful once you find employees.
KD
Kevin Davis
Oct 20, 2025
5.0
Online order pickup from locker. Sales associate jumped in to assist. Easy peasy.
SL
Stevi Wainwright Berger (Boss Lady)
Oct 19, 2025
5.0
Mike in the tools department is so nice and helpful
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Las Vegas offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and more. Services include installation for appliances, flooring, cabinets, lighting, and home accessibility among others.
What are the operating hours for Lowe's Home Improvement in Las Vegas?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Note holiday hours may vary, with closures on major holidays like Thanksgiving and Christmas.
Can I order online and pick up my purchase at the Lowe's Las Vegas store?
Yes, Lowe's offers in-store pickup. When your order is ready, you'll receive an email with pickup instructions. You'll need to provide your order confirmation and photo ID at the designated pickup area.
Does Lowe's Las Vegas offer delivery services?
Yes, Lowe's provides delivery services to customers.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Las Vegas?
The store is located at 851 S. Pavilion Center Drive, Las Vegas, NV 89144, USA.
What are some nearby places I can visit before or after shopping at Lowe's Las Vegas?
Nearby places include the Canyon Pointe Shopping Center with a cinema and various stores, Best Buy for electronics and appliances, and Jimmy John's for quick sandwiches.
Is there a nearby place to exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to handle propane needs while shopping at Lowe's.
If I need keys or locksmith services near Lowe's Home Improvement, where should I go?
Minute Key, a key and locksmith service, is close to Lowe's, helpful if you need duplicates or lock services during your visit.
What should I do if I was charged multiple times for a Lowe's order?
Multiple charges are usually authorization holds placed throughout the order process. Once items ship, charges will adjust accordingly. If you see multiple pending charges, contact your financial institution as policies vary.