Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Las Vegas, NV offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
851 S. Pavilion Center Drive, Las Vegas, NV
89144, United States
Hours
Reviews
4.2
1,088 reviews
5 stars
650
4 stars
231
3 stars
87
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the variety of products available, although some noted that specific items were often out of stock.
Installation Issues
Several reviews highlighted significant problems with installation services, particularly regarding communication and quality of work.
Checkout Experience
There were complaints about long wait times at checkout, especially with self-checkout options being limited.
Mixed Experiences
While many customers had positive experiences, there were also reports of rude or unhelpful staff, indicating inconsistency in service.
- KHK HJan 3, 20261.0Be very cautious if buying Stainmaster laminate, Was directed by corporate to have local Lowes file a claim for a defective plank within the warranty period. I went to this Lowes. It's been months and have not had any response from either the store or flooring manager . One of the sales specialists suggested I watch videos and replace it myself. Mohawk owns Stainmaster carpeting and some flooring but Stainmaster Pet Protect flooring is an exclusive product of Lowes. That's what I was told via Stainmaster customer service who I contacted from the warranty information sheet that is included in the laminate box. They said all claims for this product need to be filed locally. Had I known I would not have used this product. Bought it because of the color. HORRIBLE customer service.
- CCCesar Gutierrez (caesarvegas)Dec 13, 20255.0Excellent customer service
- LWLauren WhiteDec 11, 20255.0I had the best experience at Lowe’s today. A worker named Madison was working outside and I needed help finding a plant I wanted and she stepped right up and immediately asked me what I wanted and helped me in the right direction. She was super helpful and the sweetest employee I met there. Give her a raise Lowe’s! If you ever come to this location look for Madison she is the BEST!!
- MTMichele TallentNov 29, 20255.0Bill and Diego were so helpful. Thank you
- MMMonty MNov 17, 20254.0It's frustrating that you only have self checkout. Often times hard to find help. I use to love the cabinet service now you there is a paper for you to write your name and phone number and someone will contact you. Such a bummer.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Las Vegas offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and more. Services include installation for appliances, flooring, cabinets, lighting, and home accessibility among others.
What are the operating hours for Lowe's Home Improvement in Las Vegas?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Note holiday hours may vary, with closures on major holidays like Thanksgiving and Christmas.
Can I order online and pick up my purchase at the Lowe's Las Vegas store?
Yes, Lowe's offers in-store pickup. When your order is ready, you'll receive an email with pickup instructions. You'll need to provide your order confirmation and photo ID at the designated pickup area.
Does Lowe's Las Vegas offer delivery services?
Yes, Lowe's provides delivery services to customers.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Las Vegas?
The store is located at 851 S. Pavilion Center Drive, Las Vegas, NV 89144, USA.
What are some nearby places I can visit before or after shopping at Lowe's Las Vegas?
Nearby places include the Canyon Pointe Shopping Center with a cinema and various stores, Best Buy for electronics and appliances, and Jimmy John's for quick sandwiches.
Is there a nearby place to exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to handle propane needs while shopping at Lowe's.
If I need keys or locksmith services near Lowe's Home Improvement, where should I go?
Minute Key, a key and locksmith service, is close to Lowe's, helpful if you need duplicates or lock services during your visit.
What should I do if I was charged multiple times for a Lowe's order?
Multiple charges are usually authorization holds placed throughout the order process. Once items ship, charges will adjust accordingly. If you see multiple pending charges, contact your financial institution as policies vary.