Extra Space Storage

4.5
196 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7435 W Sahara Ave in Las Vegas, NV today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7435 W Sahara Ave, Las Vegas, NV
89117, United States

Hours

Reviews

4.5
196 reviews
5 stars
169
4 stars
1
3 stars
2
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Anny, Kevin, and Blake.

Cleanliness

The facility received consistent positive feedback for being clean and well-maintained, contributing to a pleasant storage experience.

Management Issues

Several reviews highlighted negative experiences with the property manager George, citing disrespectful behavior and poor communication.

Security Concerns

There were multiple reports of security issues, including break-ins and inadequate safety measures, leading to customer dissatisfaction.

Pricing and Accessibility

Customers appreciated the competitive pricing but expressed concerns about limited access hours and high insurance rates.
  • IS
    Ivy Soto Simonian
    Nov 12, 2025
    5.0
    The store manager George is super helpful and patient! This was my first time moving and putting things in storage. He made it an easy experience and offered overall amazing service.
  • XN
    XS NECTARXX
    Nov 10, 2025
    5.0
    Met with Kevin the GM in signing up for a rental space. He unhesitatingly answered questions I had. Professional and friendly. Thank you.
  • JR
    Jody Rodriguez
    Nov 9, 2025
    5.0
    George was amazing, was very thorough on explaining all the fine details on first use of facilities. Made checking in and unloading easy. Thsnks George👍
  • NR
    Nicole Rose
    Nov 5, 2025
    5.0
    I love renting from here. George was very helpful with helping bring down my rates. Very professional and the response was very fast and just a friendly person.
  • SS
    Sara Athanasia Styliani
    Oct 29, 2025
    1.0
    I guess I am on a rolle of getting disrespected today!! I dont like WASTING my time on reviews unless its extremely bad or very good!! The only thing that has remained consistent in this location is the disrespectful and cruel behavior from the property manager George Lewis!!! When I signed for the first 6 months rent at that located (7435 W Sahara Ave), one of the first things I was asked was to leave a review before I even had a chance to get a feel for the place or their staff!! That should have been a red flag!! Not even a week later I was warned by a family that was loading out that they were robed and managing apparently responded with "its not our problem"!! At that point I had already signed a 6 month lease!! A month later the unit next to mine got robbed!! I also had enough time to actually look around and notice the urine stains at the corners of the exit doors and stairways!! Then I was actually shown by a family that was leaving how homeless were able to walk in without having to enter access codes!! Which explains the bio all over the property!! Leading to me finding out they actually rent storage units to homeless people which also explains to constant robberies!! One of the MAIN reasons I chose that located was the late access availability!! That was changed within the first 3 months without notification!! When I attempted to speak with the "manager" george he smarted off in a downgrading tonality stating "a notification was sent out".. "you should have read it"!! Assuming I received the notice!! It seemed that every time I had a question he'd respond with an attitude and temper behind his tone!! My 6 months were up but unfortunately I had to renew (to which I was charged DOUBLE) due to medical issues and could not move my belongings especially without help!! Couple of days ago had to drop off items in my unit so I arrived at 18:20.. property closes at 1900!! As I was getting ready to get my belongings off my vehicle when I noticed george locking up the property!! I tried to move faster (even with much pain) to the doors that were still open because the doors closer to my storage unit was no longer allowing me authorization!! I dropped off my belongings and on the way out I noticed george standing by the exit doors so I asked him why the property was being shut down on a Wednesday at 18:20.. He raised his voice again talking down on me stating that the property doesn't have to "announce" when or if they change hours of operations!! I asked him if that was in the contact and he once again repeated himself as I was speaking mid sentence!! I also stated that the door I needed was closed and his actions caused me to walk the longer route causing more pain.. he raised his shoulders stating argumenativly "thats the only availability"!! That the first door closes at 1815.. and the second door closes at 1830!! I then asked him why was he closing early when the property closes at 1900!! At which point he stated you can always cancel your contract and get your money back!! I know my review is long.. but if you care about your belongings and appreciate the respect and professionalism that should comes with your financial investment.. DONT resnt from this location!! There is a reason for the negative reviews on here!! READ them first before making any decisions!! Immediately after leaving the property.. I called their customer service line to escalate the issue when Ethan drilled me for information on "verifying" me before we went any further!! Stating "i dont have anyone to connect you with" when I asked for a supervisor/manager!! So I disconnected the call and will try again the following day!! This place is not safe.. and the manager george lewis is a cold hearted bully!! You dont have to go through a negative experience if you can learn through others who've been there!! I will do whatever necessary to find another place!! ENOUGH IS ENOUGH!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.