Extra Space Storage

4.6
349 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 3825 S Durango Dr in Las Vegas, NV today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3825 S Durango Dr, Las Vegas, NV
89147, United States

Hours

Reviews

4.6
349 reviews
5 stars
302
4 stars
15
3 stars
8
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Kevin, Debbie, and Alison.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Communication Issues

Numerous reviews expressed frustration over poor communication from management, especially following the fire incident, with many customers feeling ignored.

Price Increases

Several customers reported unexpected price increases shortly after renting units, leading to dissatisfaction with the pricing practices.

Security Concerns

Some reviews raised concerns about security, including reports of break-ins and a lack of adequate security measures.
  • JR
    Jeannie Root
    Feb 25, 2023
    5.0
    I am an on again/off again customer. In fact, I've never rented a storage unit anywhere else. They are great to work with! Kevin at the S. Durango location is a definite asset to Extra Space Storage!
  • JM
    John MacDermot
    Jul 23, 2018
    5.0
    Great experience. Jenny was very helpful and friendly.. We toured the facility. Office was very clean and left a good impression with us. We did go ahead with a space rental .
  • ET
    Elie Tabangin
    Sep 19, 2017
    5.0
    bertha verdugo she is awesome! i love her service..... đź’•
  • RH
    Rebecca Hunt
    May 7, 2016
    5.0
    Maria was awesome super spectacular very friendly and very helpful. I recommend extra storage to anyone and everyone and all of my friends and family Maria you rock!!
  • ML
    Mark Lance
    Jan 25, 2016
    5.0
    They are the Bomb. Thanks for making this such an easy transition.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.