Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Henderson, NV is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1401 South Boulder Highway, Henderson, NV
89015, United States
Hours
Reviews
4.3
1,876 reviews
5 stars
1,128
4 stars
432
3 stars
143
2 stars
61
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had a good selection of items and that they were able to find what they needed.
Mixed Experiences
While many reviews highlighted positive experiences, there were also complaints about poor customer service, particularly regarding staff knowledge and assistance.
Pricing
Customers appreciated the low prices on many items, although some expressed concerns about specific product pricing and value.
Store Environment
The store was generally described as clean and well-organized, although there were some complaints about the restroom conditions and self-service checkout experiences.
- MJmelvin jacksonJan 2, 20262.0Overpriced to products not good variety
- RHRob HeinzenJan 1, 20261.0Horrible bought a entertainment stand with fireplace , came with nails sticking out after waiting a week for it we then had to return it because it was defective. Had no others available and ended up having to put the tv and other items on the ground after it was picked up. Definitely recommend going to furniture store for objects like that. Horrible Horrible service. Spoke with a manager byebthe name of Linda who basically said what is it u want me to do . Save yourself the hassle pay more go elsewhere. Update per lowes request for me to call them i was told we didnt ask u to call us there is nothing noted in your account u need to wait 2 weeks for your refund. So AGAIN crap service waste of my time for the 7x calling u per your request. . Please do not respond d to make it look like you guys care lol to save face
- AMAshley McCollumDec 31, 20251.0So we recently wanted to buy a dishwasher found the one we wanted in store. We were informed that there were 140+ but not sure which store has them. We called a few different stores which all gave us the run around! Since they want to make money off you by basically forcing you to pay to have it shipped to your home you really cannot pick items up in store any longer. I called customer service to have one delivered from the warehouse to the closest store to us and the customer service person who is obviously not in the US as most of them aren’t took care of it. Now I do not like using your card to order over the phone anyways but since we were getting the runaround it seemed to be our only option and my fear indeed came true! The scam artist customer service rep for Lowe’s home improvement charged our card 3 times for things that were not approved!!! This is why this fear exists and corporate America is completely out of control!!!!
- RMR MDec 7, 20255.0Changed from one star to 5 star because it's the season of giving. Cheers! Happy holidays
- TST SDec 5, 20254.0This place made me feel good about the customer service I received from Lowe's. I'm glad that after speaking to a manger they were able to help me return my item even though it was past the return date because of my unique situation & emergency. Thanks again. I will continue to show Lowe's my business.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Henderson, NV?
Lowe's offers a wide range of products including hardware, paint, appliances, flooring, tools, plumbing supplies, outdoor equipment, garden tools, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Henderson, NV?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement in Henderson offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates will be sent if there are any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What installation services does Lowe's offer?
Lowe's provides various installation services including appliances, flooring, cabinets, countertops, HVAC, lighting, doors, windows, roofing, fencing, and more.
Are there any offers or coupons available for Lowe's customers?
Yes, customers can find coupons and savings through Lowe's app and website, which provide access to ongoing deals and discounts.
What nearby places can help me with automotive needs close to Lowe's in Henderson?
Nearby automotive services include AutoZone Auto Parts for parts and repairs and Meineke Car Care for automotive repair and tire services, convenient for customers visiting Lowe's.
Are there food options near Lowe's Henderson location where customers can eat before or after shopping?
Yes, nearby restaurants like Wingstop, Yaya's Kitchen bakery, Don Tortaco Mexican Grill, China Wan Wan Chinese restaurant, and Papa Johns Pizza offer various dining options for customers.
What nearby places can support fitness or wellness activities near Lowe's Henderson location?
Nearby fitness and wellness facilities include SinCity CrossFit gym and RTP Physical Therapy, useful resources for customers looking to incorporate health activities into their visit.