Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.8
1,168 reviews
5 stars
1,015
4 stars
89
3 stars
22
2 stars11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, patience, and professionalism of the sales staff, particularly mentioning individuals like Carrie, Phillip, and Joseph.
Product Quality
Many reviews highlighted the quality and comfort of the furniture, with customers expressing satisfaction with their purchases and the longevity of La-Z-Boy products.
Delivery Experience
While most customers reported positive experiences with delivery, there were some complaints about delays and issues with the delivery process.
Store Environment
The store was described as inviting and well-organized, with a good selection of furniture options, contributing to a pleasant shopping experience.
- BSBetsy Santana1 day ago5.0Nathan, Daisy, and the whole staff at the Henderson La-Z-Boy store were so helpful and knowledgeable. They were able to quickly determine the wants and needs of both my fiancé and myself. They help. Thank youed us find the perfect seating for our living room. We'll be seeing them again for barstools and recliners for other parts of the house. Thank you so much!
- MKMike Kruise3 days ago5.0I've been to like five different furniture stores and when I got the lazy boy and sat down in that nice comfortable recliner I knew that was it. Carrie was a very helpful salesperson listen to all my different needs that I had I have a 90 lb pitbull that likes to sit beside me in my chair so we had to fit her in there too.
- HMhelaine macphail4 days ago5.0I called the Henderson store because it was the closest to Kingman, AZ. I got a very nice young salesman, Phillip Norkett. He listened while I explained why we needed full leather wrap living in AZ and the previous experience we had with leather/vinyl combinations. He offered me a better price on what I wanted than two other places. We did the deal over the phone and I can’t wait for our new sofa to arrive. Thank you Phillip!
- DCDawn ChapmanDec 23, 20251.0The one star was for the chair we purchased. We really do love it. Everything else from a customer service standpoint was terrible. We needed a base put on the chair which they had to ship it to California to do. Ok, that’s fine. But the delivery date wasn’t met. Then a week later, the sales lady delivered the chair in her car without the base! That tells me she never shipped it out to begin with! She packed the chair back up to ship it out which was another delay. Then the delivery date she gave me after that was another week off. For all the trouble, she gave me a measly $50 off of an $1100 item. Through this whole experience, they made me, the customer, feel like it was no big deal. Well, it was a big deal at the time of purchase when I paid you in full! Only to get crappy customer service after. I will not recommend or return to your store.
- CLChandra LMDec 19, 20255.0The entire process from the beginning to end was seamless, smooth and surprisingly painless? I walked in the door and was greeted by Philip who spent time finding out what our concerns and needs were and then listening to us. He gave us the information we asked for and gave us the time and space to think, discuss, and make a decision. He was easy to find and available once we had made our decision and completed the details for us.(I have had extreme past experiences at other furniture stores where I have been left to sit for almost an hour and no one ever came back? And other experiences where I’ve been pounced on the minute I came in the door and followed around and talked at and pressured etc.) The delivery guys were also excellent as well and showed me how to take apart the old recliner and put it in the garage for me. The place for their names on the receipt is blank and I did not write their names down so sadly I do not remember. But it said Service by LV2 HDL? They mentioned I would get an email with a survey about them specifically but I have not received it yet. This is where I will go next time I need to buy more furniture. Thank you!
Frequently Asked Questions About La-Z-Boy Henderson
What types of furniture products does La-Z-Boy Henderson offer?
La-Z-Boy Henderson offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Henderson?
La-Z-Boy Henderson is open every day from 10:00 AM to 6:00 PM.
Does La-Z-Boy Henderson offer delivery services?
Yes, La-Z-Boy Henderson offers delivery services.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Henderson?
No, proof of vaccination is not required to visit La-Z-Boy Henderson.
Where is La-Z-Boy Henderson located?
La-Z-Boy Henderson is located at 631 Mall Ring Circle, Henderson, NV 89014, USA.
What payment options are accepted at La-Z-Boy Henderson?
La-Z-Boy Henderson accepts American Express, Discover, Mastercard, and Visa.
Are there any holidays when La-Z-Boy Henderson is closed?
La-Z-Boy Henderson is closed on November 27, December 24, and December 25, 2025.
What nearby stores can customers visit along with La-Z-Boy Henderson?
Customers can visit nearby stores such as JCPenney for clothing, Chacos shoe store, and T-Mobile for mobile phone services.
What dining options are available near La-Z-Boy Henderson?
Nearby dining options include Great Steak sandwich shop, Cinnabon for desserts, BRAVO Cucina Italiana Henderson, Kyklos Greek Cafe, and Chipotle Mexican Grill.
What attractions are close to La-Z-Boy Henderson that customers might visit?
Customers can visit the Henderson Space & Science Center museum or stay at the nearby Sunset Station hotel before or after shopping.