Extra Space Storage

Reviews

• DW

  Don Walker

  2 days ago
  5.0
  The site manager was very friendly and helpful. The price at the location is very reasonable and I found what I needed in less than ten minutes. Great service and great location.
• EJ

  Erin Shavonne Jackson (JACKSNACE143)

  Feb 19, 2026
  5.0
  A++++ service! Despite being a long and tiresome day, they got us setup pretty quickly. Very friendly and efficient!
• TZ

  Todd Z

  Feb 17, 2026
  1.0
  The management and local workers are great. Unfortunately, many of these buildings have design flaws which make certain units accessible to thieves. Ownership and corporate are well aware of this design flaw, yet they take no action to fix the problem. In fact, even newer facilities are built with the same design flaw. I had 2 different units broken into. There have been countless other units broken into. The problem is twofold, 1) the climate control units have slots on top that are wide enough for a human being to crawl over, and 2) there are only cameras at the elevators. This allows easy access to your unit, especially an inside job. The thieves simply climb over the top and unscrew the nut on the back of the required cylinder lock. I had one unit that had a padlock and cylinder lock, and the thieves simply cut the padlock, then climbed over the top and removed the cylinder lock. There is absolutely nothing done to deter them. Trying to get in touch with anyone at the corporate or ownership level that actually has the financial or legal ability to remedy this situation is basically impossible. Again, the local managers and district managers are fabulous, unfortunately their hands are tied. Finally, the tenants renting these faulty units are stuck with the costs they incur from these break-ins, including moving costs, and any other associated costs. One of the items I discovered that was stolen out of my unit was a 75" tv in a tv moving box. No way you could sneak that out. However, the facility continues to rent these units that have continuously been broken into, knowing that everyone who works there would never rent these same units to their own family, friends, or loved ones based on the known break-ins. No disclosure, no steps to remedy the situation, yet knowing when they assign the unit to some innocent, unknowing person, their chances of getting robbed are great. I'm not quite sure how they all sleep at night. So sick and sad.
• CC

  Chantal Chandler

  Feb 3, 2026
  5.0
  GREAT customer service and a GREAT facility. Facility: I was one of the first to move in and I have had a great experience. The place is new, clean, and well-kept. Prices: The introductory prices were a AMAZING, now prices are reflecting the current market rate and are STILL LOWER than other storage companies. Saftey: There are key pads upon entering the main gate, the door to the building, AND the elevators. This makes me feel safe when I am on property in the day or night. Overall: I recommend this Extra Space Storage location to ANYONE & EVERYONE, because it is an all around great place to store your items. Special Attention: Special attention to the manager, Lauren, and the assistant manager, Bobby Win. They are both nice people who ensure they are doing their best for their customers. I appreciate this immensely, thank you. -Chantal Chandler
• TD

  Tyler Davis

  Jan 18, 2026
  2.0
  The pricing went insane as soon as they hit 70% occupancy, as I was told. It sucks, but I knew about it ahead of time. What I didn't know was that the close access door to my unit was going to be eventually locked and inaccessible without walking around and entering through a different exit and a keypad. The biggest problem however, is that there are never any carts. I pay way too much money to have to move everything in by hand. Get more carts, or drop the rent. The price is too damn High to never have enough cards for customer to use. Absolutely ridiculous

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