Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Carson City, NV offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,491 reviews
5 stars
689
4 stars
352
3 stars
163
2 stars
65
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff, long wait times, and lack of follow-up on issues.
Product Availability
While some customers found the store well-stocked with a good variety of products, others reported issues with items being out of stock or incorrect orders being fulfilled.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from helpful and friendly employees to rude and dismissive behavior, leading to inconsistent customer experiences.
Delivery Issues
Several customers reported significant problems with delivery services, including missed deliveries, incorrect items being sent, and poor communication regarding delivery status.
Store Organization
Customers noted that the store could benefit from better organization and staffing, as finding assistance and navigating the store was often challenging.
- ACApril CritelliDec 29, 20255.0Very nice staff found what we needed
- CMCrystal MaldonadoDec 15, 20251.0My husband placed a large order on line. When we got to the store to pick it up the store associates were no help loading. The guy on the forklift sat in the seat on his phone and the lady holding the flags did exactly the same thing. What terrible customer service 😑
- NHNancy HindsDec 6, 20255.0Great variety and fast self checkout.
- RCR CDec 5, 20252.0Not very polite staff, and received a damaged appliance.
- JRJacob RamirezDec 1, 20255.0Won a big time offer for black friday! Got a super nice fridge, and was helped by very friendly employees. (Also it was 6am and im sure they were up way before that)I was just grateful for the bucket. But thanks again Nate, Rae, Brandy and forsure Manager Albert. Great people great store. On top of it all delivery was good, no problems! Also the customer service there is fantastic! This is a great store for your home needs!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Carson City?
Lowe's Carson City offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Carson City?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary and the store is closed on Thanksgiving and Christmas Day.
Does Lowe's in Carson City offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers in Carson City.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will also receive email updates if your order status changes.
What brands are available at Lowe's Home Improvement in Carson City?
Lowe's features many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many more.
Can I return or exchange items at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns started online can be shipped back, or you can bring items to the store with proof of purchase or return barcode.
What payment options are accepted at Lowe's in Carson City?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa cards.
Are there any local places near Lowe's Carson City that offer pet grooming services?
Yes, PetSmart and PetSmart Grooming are nearby and offer pet grooming services, which can be convenient if you're shopping at Lowe's and need to attend to your pet's grooming needs.
If I'm visiting Lowe's in Carson City, what nearby recreational or dining options are available?
Nearby you can find Q's Steaks BBQ & Salads for dining and Hot Spring Spas for relaxation and pool services, making it easy to combine your shopping trip with meals or leisure activities.
How can other local businesses near Lowe's Carson City be useful for visitors?
Visitors to Lowe's can also explore nearby businesses like Office Depot Print & Copy and Office Depot Tech for printing and IT services, or Carson City Beauty Academy for cosmetology services, providing a range of convenient services in one area.