Brand Certified
The Brick
4.3(2025 reviews)
Certified by The Brick • Apr 05, 2026
Business Details
192 Chain Lake Dr, Halifax, NS
B3S 1C5, Canada
Certified by The Brick • Apr 05, 2026
(902) 536-0606
Certified by The Brick • Apr 05, 2026
http://www.thebrick.com
Certified by The Brick • Apr 05, 2026
About
Certified by The Brick • Apr 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Apr 05, 2026
Hours
Certified by The Brick • Apr 05, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
4/6/20269:00 AM - 9:00 PM
Reviews
4.3
2,025 reviews
5 stars
1,473
4 stars
204
3 stars
91
2 stars
43
1 star
214
- MMMichaela1 day ago1.0I ordered a table and chairs based on an advertised estimated delivery date of April 25. The very next day, I received an update pushing the delivery to May 25, a full month later. I understand that delays can happen, especially with large items. However, a one month change immediately after purchase feels misleading, particularly when the earlier date influenced my decision to buy over other retailers. I contacted customer service and the experience was disappointing. Rather than acknowledging the concern, the response focused entirely on the fact that the date was "estimated." There was no recognition of how a significant overnight change could feel misleading and impact a customer's expectations and experience, and no options were offered, such as a discount, delivery accommodation, or any form of goodwill. Their responses felt defensive rather than solution oriented. A simple acknowledgment of the situation would have gone a long way. Customers should be aware that estimated delivery dates shown at purchase may not reflect actual availability, and delays of up to a month are possible even immediately after ordering.
- MGMatthew Gallant6 days ago5.0Andy was a great help. We went in thinking to try just the plush mattresses but she guided us in another direction and helped us find the right mattress for us! She is very knowledgeable about mattresses, she found us a fantastic deal, and both the trial period and warranty made us feel much better about making such a large investment in our sleep.
- SSSye6 days ago1.0Very disappointing experience with The Brick. I had furniture delivered and installed, and during the process, their team caused damage inside my home. What’s worse is that this happened twice on separate occasions. When I contacted them about it, they refused to take responsibility or offer any help with repairs. No accountability, no resolution—just a flat denial. I regret giving them a second chance. Save yourself the stress and consider buying elsewhere. A company that won’t stand behind their service is not one I would trust again.
- BUBeth UdbyApr 4, 20265.0I just want to thank Ryan at the store as he had to deal with me on Thursday before Good Friday - as I told him, I looked at my invoice but did not pay attention the the phone number and the one you had, I don't have any more. He changed it and assured me that it would be changed. When I got the email from you on the day before the delivery - it was not changed - so I replied to the email. Ryan then emailed me and said not to worry, he made the changes. Sure enough as per what he said, my delivery was when it said it would be here (I love the tracking app). The gentlemen that brought it up here were wonderful taking all of the stuff it was packed in. GREAT JOB to them. The stuff was heavy. Great job to everyone - Patty Murphy (sales person) Ryan Dufour (on the phone) and the 3 delivery guys - sorry don't know their names. Beth Udby
- DPDanielle ParkesApr 1, 20265.0From the ease of purchase, to the fantastic delivery service, we highly recommend purchasing from the Brick! We looked everywhere for the proper furniture for a very long time, and it took us about 30 seconds of walking into the showroom at the Brick, to find what we needed. We’re very impressed and we’re very grateful!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of pickup or delivery, The Brick will refund the difference, subject to conditions. Please refer to the Price Guarantee page on their website for full details.
Can I cancel my order and receive a refund at The Brick?
Yes, orders can be cancelled and refunded any time before product delivery or pickup. Refunds go to the original payment method. Deposits on Special Order items are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa for payments.
What are The Brick's pickup hours?
Pickup is available Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on November 11, 2025 (holiday).
What services does The Brick offer besides sales?
The Brick offers delivery, product removal and recycling, warranties and protection plans, installation, assembly, service, and repair.
Where is The Brick located and how can I contact them?
The Brick is located at 192 Chain Lake Dr, Halifax, NS, B3S 1C5, Canada. You can contact them by phone at +1 902-536-0606 or email at hlx@thebrick.com.
Which brands does The Brick carry?
The Brick carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Bosch, Dyson, Sony, Sealy, Serta, JBL, Amazon, and many more.
Can you name some nearby places of interest close to The Brick in Halifax?
Nearby places include Sears Home Store (department store), Cineplex (cinema and theatre), Canadian Tire (department store and automotive repair), Scotiabank Theatre Halifax (cinema and theatre), Boston Pizza (restaurant), and Indigo Halifax (bookstore and cafe).
How can nearby cinemas like Cineplex and Scotiabank Theatre Halifax enhance my visit to The Brick?
After shopping at The Brick, you can enjoy entertainment at nearby cinemas like Cineplex and Scotiabank Theatre Halifax, making your visit more enjoyable with options for movies and events close by.
I’m planning to visit The Brick; are there any nearby dining options?
Yes, you can visit Boston Pizza nearby for casual dining, or enjoy coffee and snacks at nearby Good Earth Coffeehouse and Starbucks, all located close to The Brick in Halifax.
Brand Certified Facts from The Brick
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Certified April 05, 2026Yext Knowledge Graph
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