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Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
RONA Halifax has the best articles and products for your renovation, construction, and home decoration projects.
Location
Hours
Reviews
3.8
369 reviews
5 stars
143
4 stars
103
3 stars
57
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness and unhelpfulness from certain employees.
Product Availability
Customers frequently noted that the store often lacks stock on various items, leading to frustration and wasted trips.
Pricing
While some customers found prices reasonable, others felt they were higher than competitors like Home Depot, and some expressed dissatisfaction with the value for money.
Store Layout
Feedback indicated that the store layout can be confusing and not user-friendly, making it difficult for customers to find what they need.
Mixed Experiences
Overall experiences varied widely, with some customers having positive interactions and finding what they needed, while others reported significant issues with service and product availability.
- NMNCR ManagerOct 18, 20255.0I’m in town helping my son re-roof his home. Roofing is a bit different to Saskatchewan. The contractor staff was super knowledgeable and advised us on everything we needed to get the job done right. He even googled my son’s house made a few suggestions. I highly advise going to this Rona for great service
- RLRick LaderouteOct 12, 20254.0Very helpful staff in the warehouse
- ASAnnalisa SeelalAug 31, 20254.0Has some deals, gives military discount but it doesnt save any money unfortunately
- BYBelinda YoungAug 29, 20254.0Found what I wanted quickly
- TTTom TongAug 8, 20251.0The Story: Visit Rona Halifax store to purchase a drain snake for a clogged sink drain, looking for help but no one around. Grab a 50 ft one on my own and turn out it’s too thick to feed into the drain hole, the handle is extremely difficult to rotate. Bring it back to the store same day, cashier unable to process due to return require manager approval. Waiting for store manager for a few minutes but no one shows up. Cashier then called someone else for approval. Tony J shows up and refused return for a tons of excuses: “I has same one and I has no problem with it so do you.”, “If you don’t know how to use it go watch YouTube.”, “I can’t resale it so I won’t take it back.”, “This is final sale, you can go check our website.” Thoughts: Since Hone Depot discontinued Ego product line, I turn to Rona to purchase a few additional Ego gears. My general experience was good about this store sine I did not return any of my Ego products yet. Unsatisfied products should be return to the manufacturer rather than resell it or let customer stuck with it. Quite frankly it’s common practice for a private own store who reject reasonable return for profit purpose and do not care customer satisfaction. Conclusion: Unless you are 100% sure what you buy wont be return, otherwise, go Home Depot. They will make it right when your purchase does not works for you. On the opposite, Rona will ruin your day and have you stuck with unsatisfied products and let your feel you return a unsatisfied product is an awful thing.
Frequently Asked Questions About RONA Halifax
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Halifax's return policy?
You can return most products within 90 days in their original condition and packaging with your receipt, except for appliances. For details, visit rona.ca/en/returns-and-refunds.
How do I check the status of my RONA order?
Check your order status online with your order number and email or log in to your RONA account. You'll receive email updates on your order status.
Does RONA Halifax offer installation services?
Yes, many stores offer installation services like appliance and flooring installation. Visit rona.ca/en/install-services for details and participating store info.
Can I pick up my online RONA order in-store?
Yes, choose 'Pick-up in store' at checkout. You'll get an email when your order is ready. Bring photo ID and your confirmation email to pick up at the store's designated zone.
What are RONA Halifax's store hours?
Monday to Friday: 7:00 AM - 7:00 PM; Saturday: 8:00 AM - 5:00 PM; Sunday: 9:00 AM - 5:00 PM.
Which brands does RONA Halifax carry?
RONA Halifax offers brands like KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Cub Cadet, Craftsman, Black & Decker, Nest, and Whirlpool.
Is there delivery service available at RONA Halifax?
Yes, delivery is available. Parcel delivery is free for orders over $49. Truck delivery for large items costs around $79, subject to location and product.
Are prices at RONA Halifax inclusive of taxes?
Prices are in Canadian dollars and do not include taxes; taxes are added to your bill online or at checkout.
What nearby places can help me access RONA Halifax?
Nearby places include Canada Post for mailing needs and Halifax Airport Taxi Service for convenient transport to RONA Halifax at 6055 Almon St.
What nearby amenities can I visit after shopping at RONA Halifax?
After shopping, enjoy a pizza at Velo's Pizza or catch a show at The Waiting Room theatre, both located near RONA Halifax.
Are there nearby services for home or renovation needs near RONA Halifax?
Yes, nearby is Case Design Remodeling for kitchen remodeling and Pro Desk at RONA for building supplies and retail services.