Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
221 reviews
5 stars
166
4 stars
24
3 stars
7
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Blaine for his exceptional service.
Product Availability
Some customers expressed frustration with items being out of stock or backordered, leading to disappointment during their shopping experience.
Delivery Issues
Several reviews mentioned problems with delivery schedules and communication, causing dissatisfaction among customers.
Overall Experience
Most customers reported positive experiences with their purchases, appreciating the knowledgeable staff and smooth transaction processes.
Quality of Products
Customers generally expressed satisfaction with the quality of furniture and appliances purchased, noting good value for money.
- TNTanja Newcombe2 days ago5.0The delivery men were great. Called and updated us as to their arrival time. Brought in our new couch, chair and fridge and took old fridge out for us. They set everything up for us. The furniture is just as it was in the store. Shipping and purchase were easy. All done online after trying different things at store and once home decided what we wanted to purchase and contacted sales person and it was a done deal. Great staff, beautiful and efficient furniture and appliance, great price. Will definitely go to The Brick in Amherst for any other household purchases we need.
- ATAngela TowerNov 8, 20255.0Excellent experience! Blaine was knowledgeable and so helpful.
- TTTanaOct 31, 20255.0Amazing service! Always so helpful and friendly! We have purchased a variety of different items from beds to appliances and would highly recommend this store!
- SMStacey MooreOct 22, 20255.0Bought a matching the dryer to go with my washer as my dryer went on the blink ….staff at the Amherst Brick were more than accommodating, within an hour they had my new dryer delivered to my house! I couldn’t ask for better service! Thanks all 😊
- JFJM FireOct 19, 20252.0I did not want to go to the Brick as I have had a horrible experience in the past, but that was in Dartmouth but wife wanted to try them again, what a mistake. Purchased a mattress and pillows and mattress warranty cover got box spring home and corners were all tore up, went to pick up our pillows that were already on back order (like why would you suggest selling me pillows that you don’t even have in stock) and they tell me maybe another two weeks, like are you serious. THIS WILL BE MY LAST BRICK EXPERIENCE
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policy varies by item. Visit the Satisfaction Guarantee page on our website for details.
Does The Brick offer a price guarantee?
Yes, if you find a lower price within 30 days on the same brand and model, The Brick will refund the difference under certain conditions. See website for full details.
Can I cancel my order and get a refund?
Orders can be cancelled and refunded before delivery or pickup. Refunds are made to the original payment method. Deposits on special order items are non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during purchase online or in store, or up to 30 days after receiving your product by visiting a store.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, standard delivery and no contact delivery services.
What are The Brick Amherst store's hours?
Open Monday to Saturday 09:00–17:00 or 18:00 on Thu and Fri; closed Sunday and holidays including November 11, 2025.
What payment options are accepted at The Brick?
Payment accepted via American Express, Cash, Financing, Mastercard, and Visa.
What brands are available at The Brick Amherst?
Brands include Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more top household brands.
What nearby points of interest can I visit near The Brick Amherst?
Nearby places include Ettors Brook river and fountain, Robb Centennial Ball Park Complex, and The Ocean Floor beach, ideal for a visit before or after shopping.
Are there clothing stores near The Brick Amherst?
Yes, nearby clothing stores include Guy's Frenchy's and LeBlanc, Guy Enterprises Limited, offering fashion and children's clothing close to The Brick.
How can nearby services like Newcon Water Division Inc. help me when visiting The Brick?
Newcon Water Division Inc. provides pool cleaning services nearby, complementing your home needs when shopping for furniture and appliances at The Brick.