Extra Space Storage

4.8
532 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 900 W San Mateo Rd in Santa Fe, NM today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, covered parking, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, retail space available, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
900 W San Mateo Rd, Santa Fe, NM
87505, United States

Hours

Reviews

4.8
532 reviews
5 stars
496
4 stars
15
3 stars
4
2 stars
8
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Samantha and Alexander, received high praise for their friendliness, professionalism, and helpfulness.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, labeling them as predatory practices.

Accessibility

Customers appreciated the easy access to units and the convenience of features like app-based gate access.
  • MM
    mike martinez
    Dec 11, 2025
    5.0
    It was the best experience ever they were friendly from the first time I walked in the door till the end of the transaction very helpful knowledgeable they know what they’re doing, professionals at their best thank you very much. ExtraSpace.
  • MC
    melissa chambers
    Dec 6, 2025
    5.0
    Samantha at the Extra Storage in Santa Fe went above and beyond to help my mother and I get a storage unit squared away! Extra Storage is the best!
  • SG
    Sabrina Gonzales
    Nov 25, 2025
    5.0
    Office staff is great, very kind and efficient! Recommended if you’re in need of storage.
  • AF
    Arthur Fields
    Nov 15, 2025
    1.0
    I rent a 5x5 closet unit, indoor, elevator access. Less than one year ago, it was $35/month. A few months later, the company increased the price to $68/month. Yesterday, the company charged my credit card $120 for the next month. THE COMPANY MORE THAN TRIPLED MY PRICE IS LESS THAN ONE YEAR. At this moment, on the Extra Space Storage website there is a listing for a 5x10 indoor unit, elevator access, in the same building as mine for $87/month. That is twice the size as the unit that I rent, in the same building, for $33 per month less than my new price. The person who rents this 5x10 for $87/month will very likely get hit with same BAIT AND SWITCH that they hit me with. If I were not overseas, I would move my stuff out now. STAY AWAY FROM THIS BUSINESS. UPDATE---MY REPLY TO THE "Response from the owner" --- You can address my price concerns by lowering my monthly rent back to a reasonable price instead of taking advantage of my overseas situation with a rip off price increase that more than triples the rent that I paid less than one year ago.
  • JK
    Joan Kim
    Nov 9, 2025
    1.0
    I rent a unit here and while moving stuff in/out left a single cardboard box outside as there was no trash or recycling bin anywhere on the property. The store manager Samantha dug through the box to find my name and called me about the box. When I told her that while I wouldn’t leave boxes outside anymore, her way of digging through the box and finding out my phone number then calling me about it was a bit uncomfortable / creepy she said great then hung up on me. Was such a jarring creepy interaction. A simple apology would’ve sufficed but she must have been really upset over an empty box. What kind of person digs through a box to find a phone number, calls it unsolicited to aggressively confront someone over a minor thing that can be handled over email (or with less aggression), then hangs up instead of apologizing when they’re told that’s not cool? Literally basic social tact. I wonder who owns the place?

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.