Extra Space Storage

Reviews

• AS

  Ariel Saldivar

  3 days ago
  5.0
  ⭐️⭐️⭐️⭐️⭐️ If I could give 1000 stars, I would. I want to share the most extraordinary experience I had with Dee Campos, the store manager at Extra Space Storage (2977 Rodeo Park Dr E, Santa Fe, NM 87505). Her kindness, efficiency, and sheer competence turned what could have been a nightmare into one of the biggest reliefs of my year — honestly, maybe my decade. I was in a bind: working remotely from Los Angeles and unable to fly back to Santa Fe to clear out my storage unit. My things had been there for seven years, and I’ve never once had an issue — the facility is clean, temperature-controlled, and impeccably maintained. But this move was complicated, and I was extremely anxious about managing it from another state. Enter Dee, who is quite literally an angel on earth. She personally oversaw every detail of my move-out. She coordinated with the movers, managed unexpected hiccups (like my belongings not fitting into the U-Boxes that were delivered), and even provided locks for the boxes when I completely overlooked that piece. She stayed in constant communication with me throughout the entire day, sending updates, problem-solving on the spot, and treating my belongings with more care than I could have asked for. Her level of professionalism, compassion, and initiative is RARE. She saved me from what would have been an incredibly stressful situation and handled everything with grace, patience, and genuine kindness. I am forever grateful to her. Extra Space Storage should make her Employee of the Year. Truly. She deserves a raise, a bonus, or whatever recognition exists — because people like her are the reason customers stay loyal for life. If you’re looking for a storage facility in Santa Fe, NM this should be your #1 choice. My things were stored safely for seven years without a single issue, and the staff — especially Dee — consistently goes above and beyond. The entire experience has restored my faith in humanity. There are good people in this world, and Dee is one of the best. Thank you, Dee. You made a huge difference in my life, and I’ll never forget it.
• WP

  Westlee Painter

  3 days ago
  5.0
  Ms. Dee had been one of the best costumer service agents i have ever had the pleasure of working with. She takes renting a storage unit to a pleasurable, easy, and wonderful experience. She goes above and beyond. She had helped me through the process of renting and if only every business and experience could be handled with her unique touch and kindness! She is one of a kind. She deserves a raise and all the gold stars.
• KS

  Kaylie Snow

  4 days ago
  5.0
  Dee was clean and professional Very helpful Made the moving a lot easier, and helped take a lot of stress off my shoulders.
• JW

  Janice Walton

  Nov 15, 2025
  3.0
  Very happy with the space, but $180 a month was worth it for keeping our furniture while we waited to get an apartment. $300 was not. So, we moved all our stuff to my parents' garage.
• MM

  MC

  Nov 12, 2025
  5.0
  This has been a clean, safe, and convenient place to store my household items for a few months before moving. The office staff has always been available and super helpful throughout my stay. I especially appreciated their help one frantic day I showed up with my movers and had lost my unit keys AND didn’t have enough storage space! My oversight problems were solved cost effectively in minutes. Thank you Xavier!

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