Aptive Pest Control in Rio Rancho, NM offers trusted residential pest control services tailored to homes throughout Sandoval County and the greater Albuquerque area. Our Rio Rancho team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Rio Rancho and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Many customers praised the technicians for being professional, courteous, and thorough in their work.
Communication Issues
Several reviews highlighted problems with scheduling and lack of communication regarding appointment times and service details.
Effectiveness
While some customers reported satisfaction with pest control results, others expressed frustration over ongoing pest issues despite multiple treatments.
Customer Service
There were mixed reviews about customer service, with some praising individual technicians while others criticized the company's overall responsiveness and billing practices.
AS
Ann Sam
Feb 2, 2026
1.0
Terrible service. Still had a pest problem after numerous treatments. Called to cancel service and they still took money from our bank account which I'm sure is illegal!! Stay away from aptive!!
GM
G Mo
Jan 21, 2026
5.0
These guys are the best. Super responsive and effective. A big thank you to Eusebio who came out last visit and went above and beyond.
LV
Lydia Valdez
Jan 14, 2026
4.0
The outside only was sprayed at my request. I did ask for someone to come back to spray the inside. I have not been given the time they will be back. Please let me know when you’ ll be back to spray interior. Thank you
MB
Misty Boulier
Jan 11, 2026
1.0
I am paying a lot of money for pest control services, but I have yet to have the interior of my home addressed since my initial set up appointment because they schedule appointments on days that I am not home. I could stop in if I knew what time they would be arriving, but don't get information on arrival until AFTER they leave. No one asks if I am having specific concerns for them to address. My primary focus was mice in my garage. The traps and bait have never been updated because they don't come into my garage. Technicians do not communicate about where traps and bait are left, so I have had to empty traps in my yard myself and pull mosquito bait from my bushes and throw it away. At over $100/month... I think I will be cancelling (Even if it is a $200 penalty).
MO
Melissa Olivas
Jan 9, 2026
1.0
The service person seems to be nice but the service is horrible. They always schedule to come out without asking me when a good day is. It’s always a Tuesday or Thursday when I’m at work all day. They don’t give you a time range, so I can’t even get anyone else to wait at my house. The one time I was able to respond to when they showed up and I got my dad to open the back it poured right after and none of the ant piles died. Every time I go online to schedule something different there is nothing available ever! So they end up spraying just the front and I pay a ridiculous amount to still have bugs!
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
What services does Aptive Pest Control in Rio Rancho offer?
Aptive Pest Control offers residential pest control services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.
Which areas does Aptive Pest Control serve around Rio Rancho?
Aptive Pest Control serves Rio Rancho, Albuquerque, Corrales, Bernalillo, Cedar Crest, Sandia Park, North Valley, South Valley, Tijeras, Placitas, Los Ranchos De Albuquerque, Sandoval County, and Bernalillo County in New Mexico.
Where is Aptive Pest Control located?
Aptive Pest Control is located at 4311 Sara Road, Rio Rancho, NM 87124, USA.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, Mastercard, and Visa for payment.
Is Aptive Pest Control affiliated with any professional associations?
Yes, Aptive Pest Control is a member of the National Pest Management Association.
What are the business hours for Aptive Pest Control in Rio Rancho?
Aptive Pest Control operates 24 hours a day, 7 days a week, including all weekdays and weekends.
How can customers contact Aptive Pest Control?
Customers can call Aptive Pest Control at +1 575-255-4128 or visit their website at https://aptivepestcontrol.com/locations/new-mexico-nm/albuquerque-pest-control/local-branch/.
What nearby places can customers visit before or after their appointment at Aptive Pest Control?
Customers can visit nearby places such as Green Dance Studio, Vista Verde Memorial Park, and The Industry Studio for dance, park activities, or beauty services close to Aptive Pest Control's location.
Are there fitness and martial arts facilities near Aptive Pest Control in Rio Rancho?
Yes, nearby fitness and martial arts facilities include MoveZ Fitness, G3 Combatives Training Center, Shinbukan Dojo of Rio Rancho, G3 Combatives Krav Maga, and Bun Bu Ichi Education.
What local businesses near Aptive Pest Control can assist with home and construction needs?
Nearby businesses that may assist include Rodeo Construction, Elite Roofing & Construction, WhyGen Solar, and Charlie's Woodwork for construction, roofing, energy solutions, and carpentry.
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