Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Los Lunas, NM Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,549 reviews
5 stars
848
4 stars
351
3 stars
147
2 stars
56
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful while others are reported as rude or unhelpful.
Product Availability
Frequent complaints about items being out of stock or delayed orders, leading to customer frustration.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, with some customers noting it as better than competitors.
Delivery Issues
Numerous reports of problems with delivery services, including delays and poor communication.
Staff Knowledge
Inconsistent experiences with staff knowledge; some customers found employees very knowledgeable while others reported a lack of product knowledge.
- GSGeorge SCHMICKNov 15, 20255.0The people are very friendly, and knowledgeable, I don't think I could get any project done without the helpful staff of Lowe's, they are by far my first pick,..
- CMChristine McDonaldNov 14, 20255.0Love the lowes in Los Lunas! They are helpful and so pleasant.
- FAFly AwayOct 16, 20251.0I wanted to make additional keys but unfortunately I waited for 10 minutes and no one came, so I went to Walmart where it's cheaper and faster better customer service. Now I know why Lowe’s has. O customers.
- KRKristina RodriguezOct 9, 20251.0Very rude and judgemental staff everytime I go in there they call the cops on me while I'm with my son stating to the cops I look suspicious how in the world am I looking suspicious when I go in almost every day pay with cash ect and every time so everyday no matter what cops are waiting for me outside and scared for my life n my sons life now when I go there so probably will be having to go to ABQ now since this store and workers are very rude and judgemental I just loved the fact that this store is literally not even half a mile away from my home but not worth it no more
- JRj rowseSep 19, 20252.0Out of stock for insulations for months at a time.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Los Lunas offer?
Lowe's offers a wide range of products including appliances, paint, tools, flooring, plumbing supplies, outdoor equipment, and more. Services include installation for appliances, flooring, cabinets, and several other home improvement needs.
What are the operating hours of Lowe's Home Improvement in Los Lunas?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some differences on holidays.
How can I check the status or pickup time of my order at Lowe's?
You can check your order status online by logging into your MyLowe's account or using your order number. When an order is ready for pickup, you will receive an email with instructions and pickup location details.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
What payment methods are accepted at Lowe's in Los Lunas?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa cards.
Where is Lowe's Home Improvement located in Los Lunas?
Lowe's is located at 1600 Main Street NW, Los Lunas, NM 87031.
What nearby dining options are available near Lowe's Home Improvement in Los Lunas?
Nearby dining options include IHOP for breakfast and brunch, Applebee's Grill + Bar, Subway, Burger King, Sonic Drive-In, Jersey Mike's Subs, and Benny's II Mexican Restaurant.
Are there any nearby shopping or specialty stores close to Lowe's in Los Lunas?
Yes, nearby stores include Mattress Firm for furniture, Famous Footwear and Hibbett Sports for shoes and sporting goods, Maurices for women's clothing, and rue21 for men’s and women’s apparel.
What local services near Lowe's Home Improvement can assist with automotive needs?
Nearby automotive services include Mister Car Wash for car cleaning, Pro Lube gas station and automotive repair, and My Lube Center for oil changes and auto restoration.
Does Lowe's provide any special customer benefits or programs?
Yes, Lowe's offers free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges to enhance customer experience.