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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during access hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What items am I not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact us for questions about specific items.
When can I move into my storage unit?
You can move in anytime during access hours if a suitable storage space is available.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
How can I make payments for my storage unit?
Payments can be made online, by phone, or through the mail. Automatic payment sign-up is also available.
Is there a long-term lease commitment?
No, rentals are on a month-to-month basis without long-term obligations.
What forms of payment are accepted at US Storage Centers?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do you sell boxes and moving supplies at the facility?
Yes, we sell locks, boxes, and moving supplies for your convenience.
What are the access hours for US Storage Centers?
The gates are open daily from 6:00 AM to 9:00 PM.
Can I find truck rentals near US Storage Centers for my move?
Yes, U-Haul Neighborhood Dealer is nearby and offers truck rentals, convenient for moving your belongings to or from the storage facility.
Are there any automotive services close to US Storage Centers?
Yes, several automotive services like Mad Hatter Customs, Jano's Tire Shop, and Barraza's Transmissions are nearby to assist with vehicle customization, tire repair, and transmission services.
What recreational spots are near US Storage Centers for visitors?
Butterfield Park and Butterfield Community Center are close by, ideal for a relaxing break or community activities before or after your visit to the storage facility.