Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hobbs, NM Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently mentioned issues with product availability and incorrect inventory counts.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers.
Store Cleanliness
Some customers noted that the store was clean and well-organized, although others experienced disorganization.
Positive Experiences
Despite negative feedback, there were positive mentions of helpful staff members who provided excellent service.
AB
Amber Brown
Nov 10, 2025
5.0
Had a pick up and 2 young men Kevin and Semaj I believe were beyond helpful and kind and I appreciate it
AO
Allan Vasquez (Married sirleny odalis)
Nov 6, 2025
5.0
I can only say for experience my humble experience that is great store and prices are low them home depot staff and this place will go to the end of earth to get what you need very helpful ...love it
KN
Karen Norwood
Sep 14, 2025
1.0
Dear Lowe’s, you are a Home Improvement store, therefore you have plumbing supplies, etc. so why in the name of goodness are there 3 stalls in the ladies’ room that are not working?!?! One, a handicapped stall, has been broken for a YEAR!!! And another toilet leaks!! What the heck????
LF
lisa friessen
Aug 7, 2025
1.0
Save yourself some time, and go to a different Lowes. What should've been a quick order pickup ended up being an almost 3 hour ordeal. Very few customers were there when I came in, several employees were playing around with the Halloween decor like they had nothing better to do, and yet nobody could go in the back to get my order (literally 1 item). Needless to say I won't be back anytime soon.
RS
Ronald Saur
Aug 6, 2025
5.0
love their products and staff os friendly and knowledgeable
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hobbs, NM?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, concrete, electrical items, flooring, garden tools, grills, hand tools, home décor, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, and more.
What are the operating hours for Lowe's Home Improvement in Hobbs, NM?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary, so it's best to check in advance.
Does Lowe's in Hobbs offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if there are changes to your order status.
What should I bring to pick up a ready order at Lowe's?
Bring your order confirmation email or order number along with a photo ID such as a state driver’s license, military ID, or state ID. Only the cardholder or an authorized credit card user may pick up the order.
What payment options are accepted at Lowe's Home Improvement in Hobbs?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer regarding installation?
Lowe's provides various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tile, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fencing, and flooring installations.
How can I interact with nearby Minute Key when visiting Lowe's?
Minute Key, a key and locksmith service, is close to Lowe's. Customers can conveniently handle key duplication or lock services either before or after shopping at Lowe’s for home improvement needs.
Are there dining options near Lowe's Home Improvement in Hobbs?
Yes, nearby dining options include Domino's Pizza, Taco Bell, and Applebee's Grill + Bar, which you can visit to grab a meal before or after your shopping trip at Lowe's.
Where can I find fitness and health services near Lowe's in Hobbs?
The NMJC Del Norte Fitness Center is nearby for fitness activities, and health services like Aspen Dental and Motto Clear Aligners are also in close proximity for dental and orthodontic care needs.