Lowe’s in Hobbs, NM is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers noted that while the store generally has a good selection, there were instances of items being out of stock or not matching online inventory.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
Feedback indicated that staff knowledge varied, with some employees being very helpful while others lacked product knowledge.
Delivery Issues
Several reviews highlighted problems with delivery times and order fulfillment, leading to customer dissatisfaction.
AT
Alex Torres
Dec 28, 2025
1.0
So I come to this location all the time I come in to buy plants can I come on my scooter all the time because I don't have reliable transportation today I came in and the lady at the self-checkout with the weird hat decided she's going to push me out of my way check my stuff out for me and it still turn around and excuse me of stealing I have no reason to steal my own scooter then after I paid for mystuff she's still trying to say I was stealing this is ridiculous I have no reason to steal I offered her to allow her to check my stuff I offered to show my receipt and she still wanted to be rude
KM
Kenda Martinez
Dec 21, 2025
5.0
A solid go-to for home projects, repairs, and those “I just need one thing” trips that somehow turn into five. This Lowe’s is generally well-stocked, organized, and easy to navigate, which matters when you’re already juggling a project.
When you find the right associate, they’re genuinely helpful and know their stuff—but you may have to hunt a bit during busy hours. Online order pickup can take extra time, so patience helps if you’re on a schedule.
Bottom line: dependable selection, fair prices, and a reliable stop for DIYers and pros alike. Go in with a plan (and maybe a tape measure), and Lowe’s will get the job done. 🛠️
OH
Oilfield HVAC
Dec 9, 2025
4.0
Good home improvement store. Has what you need
BC
Brandon Collis
Nov 28, 2025
4.0
Always has what I need
AB
Amber Brown
Nov 10, 2025
5.0
Had a pick up and 2 young men Kevin and Semaj I believe were beyond helpful and kind and I appreciate it
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hobbs, NM?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, concrete, electrical items, flooring, garden tools, grills, hand tools, home décor, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, and more.
What are the operating hours for Lowe's Home Improvement in Hobbs, NM?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary, so it's best to check in advance.
Does Lowe's in Hobbs offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if there are changes to your order status.
What should I bring to pick up a ready order at Lowe's?
Bring your order confirmation email or order number along with a photo ID such as a state driver’s license, military ID, or state ID. Only the cardholder or an authorized credit card user may pick up the order.
What payment options are accepted at Lowe's Home Improvement in Hobbs?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer regarding installation?
Lowe's provides various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tile, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fencing, and flooring installations.
How can I interact with nearby Minute Key when visiting Lowe's?
Minute Key, a key and locksmith service, is close to Lowe's. Customers can conveniently handle key duplication or lock services either before or after shopping at Lowe’s for home improvement needs.
Are there dining options near Lowe's Home Improvement in Hobbs?
Yes, nearby dining options include Domino's Pizza, Taco Bell, and Applebee's Grill + Bar, which you can visit to grab a meal before or after your shopping trip at Lowe's.
Where can I find fitness and health services near Lowe's in Hobbs?
The NMJC Del Norte Fitness Center is nearby for fitness activities, and health services like Aspen Dental and Motto Clear Aligners are also in close proximity for dental and orthodontic care needs.