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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Espanola, NM, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,426 reviews
5 stars
479
4 stars
267
3 stars
204
2 stars
109
1 star
367
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers struggling to find assistance and experiencing unhelpful or rude staff.
Product Availability
While the store is well-stocked with a variety of products, customers reported issues with online orders and delivery, often facing delays or receiving incorrect items.
Store Organization
The store was frequently described as disorganized, with cluttered aisles and difficulty locating items, contributing to a frustrating shopping experience.
Positive Staff Experiences
Some employees, like Rachael and Chris, received praise for their helpfulness and customer service, indicating that there are dedicated staff members despite overall complaints.
- PKParalee King4 days ago1.0SHORT STORY Lowe’s does not hold their contracted delivery service to the notations they take about delivery availability. The third party contractor ignores notations. LONG STORY I walked into this store. Bought a washer and dryer with cash. I scheduled and paid for delivery which was almost two weeks out. At the time the sales rep noted in the record that I work until 3pm. Lowe’s sent many texts to confirm the date of delivery. I responded and even called in to confirm that the notation that I could not be there until after 3pm was on record. Today the delivery people showed at just after 2 pm. They called me (I could not pick up while at work, they did not leave a message) and knocked on the door. Then they left town. When I got home and saw the text message that they had been here I called the delivery number. They would not answer. I called the number from all the confirming text messages. It was corporate. They passed me to the store. The store could not get the delivery people to return. The assistant manager, while professional and helpful in rescheduling, did not take any responsibility for the noncompliance with the record on the delivery, nor exhibit any sense of power over the contracted delivery service.
- JCJesus CruzDec 30, 20251.0This place doesn't help at all I been trying to order a garage door for a week almost and every time I go there system Is down or there no mangers to help
- RLRubel Naranjo (Grampa Lu or Luber)Dec 27, 20255.0Well stocked and clean.
- MJMindy JonesDec 26, 20252.0I give this store 2 stars because it’s the only large hardware store in Northern New Mexico. However the service deserves 1 star. The staff in the store in confrontational and very unhelpful on all fronts. I ended up placing an order for new granite countertops in my kitchen at another store much further from my house because of how clueless the staff is. I also try to buy most things I need in Santa Fe or Albuquerque just to avoid dealing with the staff at this store.
- LGLiana GonzalesDec 26, 20251.0We scheduled a design consultation. We showed up and the designer was speaking with another customer and said he’d be a few more minutes. We ended up waiting our entire appointment time and he was still meeting with the other customer. We did not appreciate that he completely disregarded an appointment made directly with him 2 weeks in advance. His lack of care for our time indicated he wouldn’t give much care to our kitchen design. I’d give him 0 stars if that were an option.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Espanola, NM offer?
Lowe's in Espanola offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and more. They also provide installation services and expert advice for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Espanola?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on certain holidays like November 27 and December 25.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What payment options does Lowe's accept at their Espanola location?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement in Espanola offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For items purchased online, start a return online in your Order History before shipping it back. For in-store returns, bring proof of purchase to the customer service desk.
What nearby places can customers visit before or after shopping at Lowe's in Espanola?
Nearby places include Starbucks for coffee, Jo-Ji's Sushi & Teppan Grill for Japanese cuisine, and Freddy's Frozen Custard & Steakburgers for fast food. These spots offer convenient dining options around your Lowe's visit.
Are there any nearby auto or mobile services near Lowe's in Espanola?
Yes, Walmart Auto Care Centers offers oil changes and automotive repairs nearby, and mobile phone stores like Verizon and T-Mobile Authorized Retailer are also close by for phone needs.
What pet-related stores are located near Lowe's Home Improvement in Espanola?
Petsense by Tractor Supply is a nearby pet store offering grooming and pet supplies, perfect for pet owners visiting Lowe's who might need pet-related products or services.
Does Lowe's offer any multilingual services?
Lowe's in Espanola provides services in English and Spanish, with in-store translation available for other languages to assist customers effectively.