Lowe's Home Improvement

4.1
1681 reviews

About

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Lowe’s in Clovis, NM is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3601 North Prince Street, Clovis, NM
88101, United States

Hours

Reviews

4.2
1,549 reviews
5 stars
869
4 stars
363
3 stars
135
2 stars
58
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted issues with product availability, including discrepancies between online listings and in-store stock.

Delivery Issues

Numerous reviews highlighted significant problems with delivery schedules and communication, leading to frustration among customers.

Store Organization

Several customers mentioned that the store was disorganized, making it difficult to find items and receive assistance.

Mixed Experiences

While some customers had positive experiences, others reported severe dissatisfaction, indicating a lack of consistency in service quality.
  • FR
    Francis Rio
    Jan 5, 2026
    5.0
    I never had any issues or problems at Clovis Lowe's, it is really convenient when I can just pull up in front, and the people bring out all the things I just bought online. Frequently, you can order and pick up the same day, sometimes instantly. The staff were very knowledgeable and helpful too. And the selection is by far the best around here.
  • GE
    Gabriel Espinoza
    Jan 2, 2026
    1.0
    Horrible the Clovis NM Lowe's is a disgrace! I made a $280 online order 12-31-25 was gonna go pick it up that night but it was delayed thought ok I'll get it in the morning it was a lot of stuff because I'm remodeling my daughter room. So first thing 1-1-26 app says order ready to pick up. Go there and they said someone picked it up last night......WHO AND HOW? My barcode was never scanned my id never seen but yet y'all gave my $280 order to someone else the manager should be ashamed of themselves obviously procedures were not followed how else could a $280 order disappear without my bar code or id ever being scanned?
  • LW
    Lynn Woodworth
    Dec 26, 2025
    4.0
    Store clerks were very friendly and helpful. Having to use self checkout grrrrr, irritated me. A wide variety of prices and good selection of goods. Everything we needed for our projects was found.
  • SO
    Sabrina Olivas
    Dec 19, 2025
    5.0
    Stupendous service. I recently went to go find these Teeny Totes and I knew it would be a stretch since it was close to Christmas time. I first asked associate Brian for help and not only did he direct us to where they are but also he double checked with his manager to make sure his information was still up to date. Then I went to the checkout with Ime and she went above and beyond and even wrote down my number to call and see if they did find more totes. Then she found an extra one for me! Then I passed By Brooklyn on the other checkout side and she gave us more spots to check because she saw how we wanted more totes. Making sure we covered every inch of the place. Plus she was really nice and understanding. I am beyond impressed with the customer service here and I will return again soon.
  • MB
    Mark Bain
    Dec 5, 2025
    1.0
    Had a water heater installed by lowes got a estimate for 2400 which was on high side but I never had one installed before so I paid for job then find out that the company that installed water heater only charged lowes 950.00 to install so I paid 1400.00 more then cost to install. So don't be stupid and trust you will be treated fairly like I was get all the facts before you let lowes install anything for you.You might end up with a 1400 dollar regret. Do your research don't be like this old fool. Lesson learned the hard way Called your customer service at the number in your response many times your so called quality people hang up every time I call. So is it lip service or do you care about the people that spend thousand at your store just to make you rich. Answer me why it costs 2400 to install water heater through lowes and contractor only charged 950 to lowes for the job.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.