Business Details
About
Self-Storage FacilityStorage Facility
Location
Storage Plus of Carlsbad
4615 National Park Highway, Carlsbad, NM
88220, United States
Hours
Reviews
4.3
158 reviews
5 stars
118
4 stars
10
3 stars
12
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michelle, Savannah, and Reyvon for their exceptional service.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.
Security Concerns
Several reviews raised serious concerns about security, mentioning thefts and inadequate surveillance, leading to dissatisfaction among customers.
Communication Issues
Customers reported difficulties in reaching staff for assistance, particularly regarding cancellations and payment inquiries.
Pricing Transparency
There were complaints about unexpected charges and pricing discrepancies, with some customers feeling misled about rental costs.
- JFJuanita FrancoNov 9, 20255.0Excelente servicio.
- CBChanler BrownSep 25, 20255.0def best uhaul needs and storage needs around! we have gotten a few storage units on auction and rented a trailer for moving it all, it was a breeze. Reyvon had amazing customer service, was so friendly, thank you so much for all your help!
- MSmike steensonSep 24, 20255.0This is a very clean property both girls Reyvon and Tryanty where very helpful and welcoming in setting up my lease. I've had now problems in the 6 months I've been renting. Great service!
- BRBridgette RodriquezSep 23, 20255.0I enjoyed the atmosphere the ladies there are nice and welcoming makes giving my payment a little more enjoyable
- JDJose DelAngelSep 21, 20251.0Have not been able to communicate with any one there, they’re never in office of answer phones or return calls. Been over a month and never got access to unit. Nor the lock I purchased online. Worst experience with renting storage. I wouldn’t even give them 1 star of that option was available.
Frequently Asked Questions About Storage Plus of Carlsbad
What are the access hours for Storage Plus of Carlsbad?
Storage Plus of Carlsbad is accessible daily from 6:00 AM to 10:00 PM.
When is the customer service office open at Storage Plus of Carlsbad?
The office is open Monday, Tuesday, Thursday, Friday, and Saturday from 9:30 AM to 5:30 PM; it is closed Wednesday and Sunday.
Can I access Storage Plus of Carlsbad services online?
Yes, online services are available 24/7 every day of the week.
How can I contact Storage Plus of Carlsbad for customer support?
You can reach customer support by emailing customercare@storageplusofcarlsbad.com or calling +1 575-237-5667.
What payment options are accepted at Storage Plus of Carlsbad?
They accept American Express, Visa, MasterCard, cash, check, and contactless payment methods.
Where is Storage Plus of Carlsbad located?
It is located at 4615 National Park Highway, Carlsbad, NM 88220, USA.
What are nearby storage facilities to Storage Plus of Carlsbad?
Nearby storage options include VIP Self Storage and another Storage Plus of Carlsbad location nearby.
Are there vehicle rental services near Storage Plus of Carlsbad to help with moving?
Yes, there are U-Haul Neighborhood Dealers nearby that provide truck rentals which can assist with moving.
What nearby amenities can I visit before or after using Storage Plus of Carlsbad?
You can visit the Carlsbad Community Theatre for entertainment or stop by Allsup's Convenience Store for quick snacks and fuel.
Can I find automotive and tire services near Storage Plus of Carlsbad?
Yes, Southern Tire Mart offers tire and automotive services nearby for your vehicle needs.