Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michelle, Savannah, and Reyvon for their exceptional service.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Security Concerns
Several reviews raised concerns about security, mentioning incidents of theft and inadequate security measures at the facility.
Communication Issues
Customers reported difficulties in reaching staff, with some expressing frustration over unreturned calls and lack of availability.
Pricing Transparency
There were mixed reviews regarding pricing, with some customers feeling misled about charges and others appreciating the affordability.
CB
Chris Bindel
Dec 10, 2025
4.0
The manager was good at helping me with my needs I appreciate what she's done for me thank you
JF
Juanita Franco
Nov 9, 2025
5.0
Excelente servicio.
CB
Chanler Brown
Sep 25, 2025
5.0
def best uhaul needs and storage needs around! we have gotten a few storage units on auction and rented a trailer for moving it all, it was a breeze. Reyvon had amazing customer service, was so friendly, thank you so much for all your help!
MS
mike steenson
Sep 24, 2025
5.0
This is a very clean property both girls Reyvon and Tryanty where very helpful and welcoming in setting up my lease. I've had now problems in the 6 months I've been renting. Great service!
JD
Jose DelAngel
Sep 21, 2025
1.0
Have not been able to communicate with any one there, they’re never in office of answer phones or return calls.
Been over a month and never got access to unit. Nor the lock I purchased online.
Worst experience with renting storage. I wouldn’t even give them 1 star of that option was available.