Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from this store?

Accepted Answer

Yes, Tempur-Pedic mattresses fit most standard size bed frames. For best results, use a flat, solid surface with adequate center support. Slatted foundations should have slats at least 3 inches wide and no more than 4 inches apart. Using unsupported bases may void the warranty.

Question 7

How will my new Tempur-Pedic mattress be delivered?

Accepted Answer

Most Tempur-Pedic mattresses from this store arrive with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud mattress ships compressed in a bag for self-setup and does not include White Glove service.

Question 8

What is the difference between the Medium and Medium Hybrid mattress feels?

Accepted Answer

Medium Hybrid mattresses combine TEMPUR® material with a coil system, offering slightly softer and more responsive support compared to Medium non-hybrid mattresses, which use only TEMPUR® foam layers.

Question 9

Are customized Tempur-Pedic mattresses available for RVs or boats?

Accepted Answer

Yes, custom sizes and shapes are available through an authorized customizing partner. Having your dimensions ready will help expedite your order. Contact the store’s sleep experts for assistance.

Question 10

Can I purchase replacement mattress covers at the store?

Accepted Answer

Replacement covers are available for mattresses with removable covers, either online or in-store with the help of Sleep Guides for older models.

Question 11

What are the store hours for the Tempur-Pedic Flagship Store in Albuquerque?

Accepted Answer

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Question 12

What payment options are accepted at the Tempur-Pedic Flagship Store?

Accepted Answer

The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, MasterCard, and Visa.

Question 13

Are there any nearby shopping centers or stores customers can visit before or after shopping at the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, customers can visit nearby shopping destinations such as Uptown Shopping Center, Pottery Barn, and Williams Sonoma, all within close proximity to enhance their shopping experience.

Question 14

What nearby clothing stores are close to the Tempur-Pedic Flagship Store in Albuquerque?

Accepted Answer

Several clothing stores nearby include Avanti Milano, lululemon Albuquerque, Soft Surroundings, Free People, and Anthropologie, providing great options for fashion shopping around your mattress visit.

Question 15

Are there any hotels near the Tempur-Pedic Flagship Store for out-of-town shoppers?

Accepted Answer

Yes, nearby accommodations include Hyatt Place Albuquerque/Uptown and Hyatt Place Albuquerque Uptown, convenient options for visitors shopping at the store.

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