Brand Certified
Tempur-Pedic Flagship Store
4.9(428 reviews)
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
Business Details
2261 Q Street Northeast, Albuquerque, NM
87110, United States
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
(505) 302-1966
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-albuquerque/
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
About
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
Tempur-Pedic Flagship Store
2261 Q Street Northeast, Albuquerque, NM
87110, United States
Hours
Certified by Tempur-Pedic Flagship Store • Feb 22, 2026
Reviews
4.9
428 reviews
5 stars
406
4 stars
7
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, patient, and accommodating, particularly highlighting employees like Austin, Sal, and Gus for their exceptional service.
Product Knowledge
Reviewers noted the staff's deep understanding of the products, which helped them make informed decisions without feeling pressured.
Overall Experience
Many customers reported a positive shopping experience, emphasizing the welcoming atmosphere and the lack of high-pressure sales tactics.
Delivery Issues
A significant concern was raised regarding delivery problems, with one customer detailing a frustrating experience with shipping and customer service follow-up.
- CDcharla durkin1 day ago5.0Salvador was very friendly and helpful; he answered all of our questions and explained everything to us about the different beds and bed frames. We visited the store on Sunday and Monday and he took good care of us both times! Peter Durkin
- VPVictor Patel5 days ago5.0Austin was great to work with. He did a great job of explaining the different options and wasn’t too pushy with regards to upselling. We’re looking forward to our new bed!
- PMPatricia MurrayPrestonFeb 19, 20265.0The gentleman that helped us was very pleasant and was able to answer all of our questions. We left the store with a great experience.
- PApaul armijoJan 29, 20265.0I received GREAT customer service from Austin at the flagship store. I wanted to buy a pillow and Austin allowed me to try several pillows. He is very knowledgeable and he answered all of my questions. I never felt rushed. He was VERY hospitable and VERY accommodating. I ended up purchasing a pillow, and I am impressed with how well I was treated as a customer.
- CACathy AitkenJan 29, 20265.0So my husband and I have been searching for someone who was knowledgeable about the Tempur Pedic brand of mattresses. We were blessed and lucky to find Austin and he gave us 100% EXCELLENT CUSTOMER SERVICE! Run, do not walk to this location and ask for AUSTIN! You will not be sorry. He will take amazing care of you and your next purchase……….
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses fit most standard size bed frames. For best results, use a flat, solid surface with adequate center support. Slatted foundations should have slats at least 3 inches wide and no more than 4 inches apart. Using unsupported bases may void the warranty.
How will my new Tempur-Pedic mattress be delivered?
Most Tempur-Pedic mattresses from this store arrive with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud mattress ships compressed in a bag for self-setup and does not include White Glove service.
What is the difference between the Medium and Medium Hybrid mattress feels?
Medium Hybrid mattresses combine TEMPUR® material with a coil system, offering slightly softer and more responsive support compared to Medium non-hybrid mattresses, which use only TEMPUR® foam layers.
Are customized Tempur-Pedic mattresses available for RVs or boats?
Yes, custom sizes and shapes are available through an authorized customizing partner. Having your dimensions ready will help expedite your order. Contact the store’s sleep experts for assistance.
Can I purchase replacement mattress covers at the store?
Replacement covers are available for mattresses with removable covers, either online or in-store with the help of Sleep Guides for older models.
What are the store hours for the Tempur-Pedic Flagship Store in Albuquerque?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, MasterCard, and Visa.
Are there any nearby shopping centers or stores customers can visit before or after shopping at the Tempur-Pedic Flagship Store?
Yes, customers can visit nearby shopping destinations such as Uptown Shopping Center, Pottery Barn, and Williams Sonoma, all within close proximity to enhance their shopping experience.
What nearby clothing stores are close to the Tempur-Pedic Flagship Store in Albuquerque?
Several clothing stores nearby include Avanti Milano, lululemon Albuquerque, Soft Surroundings, Free People, and Anthropologie, providing great options for fashion shopping around your mattress visit.
Are there any hotels near the Tempur-Pedic Flagship Store for out-of-town shoppers?
Yes, nearby accommodations include Hyatt Place Albuquerque/Uptown and Hyatt Place Albuquerque Uptown, convenient options for visitors shopping at the store.
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