Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Albuquerque, NM offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,178 reviews
5 stars
1,069
4 stars
510
3 stars
224
2 stars
103
1 star
272
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times for assistance, and rude interactions.
Curbside Pickup
Curbside pickup service received mixed reviews, with some praising the helpfulness of staff while others reported significant delays and issues.
Product Availability
Customers frequently noted issues with product availability and incorrect inventory information, leading to frustration during shopping.
Store Cleanliness
Several reviews mentioned unsanitary conditions in the store, particularly in the bathrooms, which detracted from the overall shopping experience.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, many customers felt that staff lacked product knowledge and were unable to assist effectively.
- DBDeborah Blanchard1 day ago4.0Went to this Lowe's with my son to buy plumbing supplies. Well-organized and clean.
- KHKen Henson6 days ago5.0I stop here almost daily for my business. Great staff always willing to help with a smile in the morning. My only complaint is with people from Target or others who just don't care will park in the designated trailer parking with there cars. It is always a toss up if we can park with our trailers close by. It really stinks when we have a lot of lumber and supplies.
- ESEmily S.Dec 31, 20255.0Awesome experience with a curbside pickup at this location. Nevaeh was so kind and helpful in getting a large ladder loaded into my car. Definitely recommend this Lowe’s location!
- YWYvette WilsonDec 22, 20255.0Love this Store. Wonderful prices, knowledgeable staff and well stocked inventory. I've really appreciated the numerous times that an employee has gone out of their way, to help me find something. Thank you for being a valued business in our community.
- KKKorey Van KampenDec 4, 20251.0I would give no stars if I could. Totally unprofessional. I special ordered a door and installation back in June/July. Guy came out to measure. Door was ordered and scheduled to arrive in late September/early October. Door arrives, set to be installed. It's the wrong size. Door has to be returned as it was incorrectly measured. They have to order a new one, but it's back on the same 80 day timeline as the first one. It's now December and I still have no door and the best they can do is a January installation. 6 months to get my door installed and it was all their mistake. What's worse is that they blamed it on the manufacturer. Said they made the wrong size door. But it was an absolute lie. Manufacturer says the door order size was changed from the first order to the next. I will never buy anything big there again -- certainly no doors and installation. UPDATE: 12.28.25 I called the number below on/around 12/1 as indicated in the response from the owner and it was a total waste of my time. They "filed a complaint" and did nothing. Not. A. Single. Thing. Don't bother wasting your time calling the number. It won't make a difference. Their unprofessional service is followed up by unprofessional customer care. My door isn't scheduled to be installed until January 15th - more than 6 months after the initial order was place. And... what's worse, the door arrived at the local LOWES on 12/18. It took them 10 days to contact me to schdule the install. NEVER setting foot in this LOWES ever again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Albuquerque?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, and more at Lowe's.
What are the operating hours of Lowe's Home Improvement in Albuquerque?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account and will receive email updates regarding your order.
What is Lowe's return policy?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, and in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby food options where I can grab a meal after shopping at Lowe's?
Yes, nearby you can find Pizza Hut Express, Starbucks, Firehouse Subs, Freddy's Frozen Custard & Steakburgers, and Freddy's Frozen Custard & Steakburgers Albuquerque for quick and tasty meals.
Where can I get propane near Lowe's Home Improvement in Albuquerque?
Blue Rhino Propane Exchange is located nearby, offering propane supply services convenient for your outdoor or grilling needs.
Are there nearby stores where I can shop for groceries or general merchandise near Lowe's?
Yes, Target Grocery and Target Albuquerque NE are close by, providing grocery and department store shopping options to complement your visit to Lowe's.
Is there a pharmacy near Lowe's Home Improvement for picking up prescriptions?
Yes, CVS Pharmacy and Walgreens are nearby for your pharmacy and medical supply needs.