Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Albuquerque, NM offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,080 reviews
5 stars
1,106
4 stars
515
3 stars
166
2 stars
84
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers appreciated the variety of products available, but there were complaints about inconsistent stock levels and issues with online orders.
Staff Attitude
While some employees were praised for their helpfulness, others were criticized for being unprofessional and dismissive.
Store Environment
The store was noted for being clean and well-stocked, but some customers found it difficult to locate items and experienced delays at checkout.
Pricing
Customers generally found prices to be competitive, often cheaper than competitors like Home Depot.
- VVVickilynDec 31, 20254.0Good prices cheaper than home Depot
- EEElena Estrada-SanchezDec 30, 20255.0Never real busy, easy in & out. The workers are busy but still friendly when I've needed help.
- DGDanyol GarciaDec 21, 20251.0Scan an item for its price, in store, and the price that was reflected was not the price when I rang the item up at the register. The nice woman at the register informed me that she couldn't price match an item but I could complete my order online. She said I could then take the items to customer service and basically fulfill my own order. When I went to customer service and explained, the guy couldn't understand and simply says, I can't price match... Not what I was asking. I now get to wait even longer for items I already had in hand for Lowe's to complete my order. Great job not making prices consistent across all points of purchase. UPDATE: Four hours later they call to let me know they only have one of the two items I ordered. I go inside, find my second item, the one they said they didn't have, and proceed to pick up the rest of my order. I get this, damaged packaging for a Christmas gift! And of course, because of the online price, they can't switch it for an undamaged package.
- PHPeggy HarwellNov 28, 20251.0Be Cautious! My dealings with Lowe’s has been unreal, they have caused my family a tremendous amount of distress and anguish. I’ve been trying to get them to finish a kitchen cabinetry project for over four months. The sales staff and management have shown such an astonishing lack of respect and interest in trying to resolve their mistakes. Wrong cabinet sizes, door styles mismatched, problems with install and on and on!
- SVSamantha VelardeNov 25, 20254.011/24/25 Most employees were put out of their way to even answer a question. Good luck getting someone to physically help even when there are several staff hanging behind a desk. (ESPECIALLY THE YOUNG STAFF) NICK...... on the other hand was amazing, he asked to help and stick around until the end of my purchase even with a couple phone calls to verify my items with my Co worker. You need to train the others to be more willing to help, i assume it's part of the job. NICK is the only reason I'll still go to Lowes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Albuquerque offer?
Lowe's Home Improvement offers hardware products, building materials, appliances, tools, paint, patio furniture, home décor, plumbing essentials, flooring, gardening equipment, and installation services.
What are the operating hours for Lowe's Home Improvement in Albuquerque?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent when your order status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services.
What payment options are accepted at Lowe's Home Improvement in Albuquerque?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Albuquerque?
Lowe's Home Improvement is located at 3500 NM 528 NW, Albuquerque, NM 87114, United States.
Are there any nearby restaurants to Lowe's in Albuquerque where customers can eat before or after shopping?
Yes, nearby restaurants include Five Guys, Starbucks, Jason's Deli, Chipotle Mexican Grill, Baskin-Robbins, and Hooters, offering a variety of dining options.
What nearby service stores can help with key or locksmith needs near Lowe's Home Improvement?
Minute Key and minuteKEY are key and locksmith services located near Lowe's, useful for customers needing key duplication or locksmith assistance.
Are there any mobile phone stores close to Lowe's Home Improvement in Albuquerque?
Yes, T-Mobile and Cricket Wireless mobile phone stores are located nearby, convenient for customers looking for mobile phones or service plans.
What other nearby amenities could benefit customers visiting Lowe's Home Improvement?
Nearby amenities include America First Credit Union for banking needs, ApexNetwork Physical Therapy and The Joint Chiropractic for health services, as well as Blue Rhino Propane Exchange for propane supply.