Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
913 reviews
5 stars
800
4 stars
51
3 stars
23
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Sales Experience
Customers appreciated the no-pressure sales approach and the attentiveness of sales representatives, which contributed to a positive shopping experience.
Product Quality
Overall, customers expressed satisfaction with the quality and selection of furniture, noting improvements in design and comfort.
Delivery Issues
Several reviews highlighted frustrations with delivery delays and issues with customer service following purchases, indicating a need for improvement in this area.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions, particularly regarding service and communication.
- MNMelody Norris1 day ago5.0Will helped us buy 2 recliners and it was a wonderful experience! Great quality furniture, excellent customer service, and Will has the perfect combination of allowing you space to look and being available for questions and to provide info. Highly recommend!!
- SEShirley Eng2 days ago5.0After doing some online research on sofas and loveseats, my daughter and I met Ina, sales consultant at the San Mateo store. Seeing what we had in hand, Ina efficiently took us to each piece we were interested in and also offered suggestions based on what she quickly determined was our style preference. We had a scaled drawing of our living room so we could determine what furniture would fit in our space. We loved that they had in-house designers with a computer program that they used to fit the pieces we were interested in and give us an idea of what they might look like in our living room. On our 2nd visit, we brought my husband in and Ina was as helpful and professional as before. I still needed time to think. When we finally decided, a simple phone call to her made completing the purchase process so easy. All in all, a great experience.
- JBJeff Bowen5 days ago5.0Gerald was very knowledgeable and patient and fit me to the exact rocker recliner that fit me best. Great service and a great chair.
- JMJohnny MutumJan 1, 20265.0Julie Connell was the best very Thorough Very polite show me mechanics about the chair hook me up with some popcorn. Best experience I had in a while Thank you, Julie Connell for all your help made my life more comfortable put a big smile on my face. I hope you get this message. Thanks again for all your help. five stars for you, Julie that’s the way to do business they had 10 stars. I’ll give you 10 stars. Thanks again for all your help.
- BSBrenda SaizDec 27, 20255.0We went in to purchase a new sectional. We ended up walking out with an entirely new living room. Lisa, the decorator, came to our home on the same day we came in and took measurements and created a masterpiece! We were able to see exactly how the furniture fit into our space. Theresa, our sales person, was wonderful. She was knowledgeable and helpful all through the process. We can’t wait for our furniture to arrive!
Frequently Asked Questions About La-Z-Boy Albuquerque
What types of furniture does La-Z-Boy Albuquerque offer?
La-Z-Boy Albuquerque offers a range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Can I customize the furniture I order at La-Z-Boy Albuquerque?
Yes, La-Z-Boy Albuquerque offers customizable furniture to match your unique style and home decor.
What are the store hours for La-Z-Boy Albuquerque?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does La-Z-Boy Albuquerque offer delivery services?
Yes, delivery service is available at La-Z-Boy Albuquerque.
What payment methods are accepted at La-Z-Boy Albuquerque?
La-Z-Boy Albuquerque accepts American Express, Discover, MasterCard, and Visa credit cards.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Albuquerque?
No, proof of vaccination is not required to visit La-Z-Boy Albuquerque.
Where is La-Z-Boy Albuquerque located?
La-Z-Boy Albuquerque is located at 5004 San Mateo NE, Albuquerque, NM 87109.
Which nearby restaurants can I visit before or after shopping at La-Z-Boy Albuquerque?
Nearby dining options include Sonic Drive-In for fast food and ice cream, Storming Crab for seafood and Cajun cuisine, and the Library Bar & Grill which offers American food and a sports bar atmosphere.
Are there any nearby convenience stores close to La-Z-Boy Albuquerque?
Yes, Circle K and Phillips gas station and convenience stores are near La-Z-Boy Albuquerque, which can be useful for quick stops before or after your visit.
What other home-related stores are near La-Z-Boy Albuquerque?
Nearby home-related stores include ABQ Flooring Solutions, a carpet and home goods store, and Goodwill Outlet, which offers home organization and thrift store options.