Store your belongings at Extra Space Storage on 11820 Lomas Blvd NE in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, security access to your floor only, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Jennifer and Angel, for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is frequently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the simplicity of the online rental process and the efficiency of check-in, making it easy for customers to secure their storage units.
Pricing
While most customers found the pricing reasonable, there were some concerns about unexpected rate increases after initial rental.
DM
DeAnna Montano
4 days ago
5.0
Friendly, helpful and patient.
Would recommend indefinitely.
CC
Char
Nov 13, 2025
5.0
Very detailed information about units, Area looks secure. Good location. Jennifer was very friendly.
YG
Yvonne Gutierrez
Nov 10, 2025
5.0
The guy that helped me was nice and helpful. He explained how everything works and even showed me the unit I was going to be in.
JB
Jordan Burfiend
Nov 5, 2025
5.0
Jennifer is super friendly and facility is super clean!!
KS
King Smith
Oct 21, 2025
5.0
Outstanding Customer Service!
I want to sincerely thank our Extra Space Storage representative for going above and beyond during such a stressful time for my family and me. She has been an absolute delight to work with — patient, understanding, and genuinely kind. Every time we reached out, she treated us with respect and compassion, making sure we understood every step and had what we needed.
In a world where great customer service can be hard to find, she stands out for her professionalism, empathy, and human touch. People like her make all the difference — we truly appreciate her support and positive energy.
— Aida & Donovan Smith
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Albuquerque.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Albuquerque?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What kind of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up, indoor, non climate controlled, and vehicle storage units to suit various needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies including boxes, which can be purchased online or at their local facility.
Are moving carts or dollies available at the facility?
Nearly all facilities that offer indoor storage units with hallway access provide push carts. You can ask the facility manager for assistance.
Can I store my car at Extra Space Storage?
Yes, they provide car storage solutions with options for indoor, outdoor, and covered vehicle storage spaces.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any military discounts available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to eligible customers.
What nearby dining options are close to Extra Space Storage?
Nearby you will find McDonald's, Taco Bell, Burger King, Stripes Burrito Company, ZENSHI Handcrafted Sushi, and Village Inn, offering a variety of fast food and restaurant choices to consider before or after your visit.
Which gas stations are near Extra Space Storage for refueling convenience?
Texaco with Techron, Chevron, Texaco Station Albuquerque, Phillips 66 Gas, and Circle K are nearby gas stations where you can refuel or grab convenience items during your visit.
Are there financial services near Extra Space Storage for customer convenience?
Yes, nearby you can access financial services at First Financial Credit Union, Wells Fargo, Western Union, Coinme, and The Exchange Network ATM.