Extra Space Storage

4.8
721 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11820 Lomas Blvd NE in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, security access to your floor only, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
11820 Lomas Blvd NE, Albuquerque, NM
87112, United States

Hours

Reviews

4.8
721 reviews
5 stars
650
4 stars
34
3 stars
12
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Jennifer and Angel, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is frequently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the simplicity of the online rental process and the efficiency of check-in, making it easy for customers to secure their storage units.

Pricing

While most customers found the pricing reasonable, there were some concerns about unexpected rate increases after initial rental.
  • DM
    DeAnna Montano
    4 days ago
    5.0
    Friendly, helpful and patient. Would recommend indefinitely.
  • CC
    Char
    Nov 13, 2025
    5.0
    Very detailed information about units, Area looks secure. Good location. Jennifer was very friendly.
  • YG
    Yvonne Gutierrez
    Nov 10, 2025
    5.0
    The guy that helped me was nice and helpful. He explained how everything works and even showed me the unit I was going to be in.
  • JB
    Jordan Burfiend
    Nov 5, 2025
    5.0
    Jennifer is super friendly and facility is super clean!!
  • KS
    King Smith
    Oct 21, 2025
    5.0
    Outstanding Customer Service! I want to sincerely thank our Extra Space Storage representative for going above and beyond during such a stressful time for my family and me. She has been an absolute delight to work with — patient, understanding, and genuinely kind. Every time we reached out, she treated us with respect and compassion, making sure we understood every step and had what we needed. In a world where great customer service can be hard to find, she stands out for her professionalism, empathy, and human touch. People like her make all the difference — we truly appreciate her support and positive energy. — Aida & Donovan Smith

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.