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Store your belongings at Extra Space Storage on 4801 San Mateo Blvd NE in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
1,149 reviews
5 stars
1,074
4 stars
31
3 stars12
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Duncan and Vanessa for their exceptional service.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive overall experience for customers.
Communication
Customers appreciated the clear communication from staff, especially during the rental process and when addressing concerns.
Concerns with Policies
Some customers expressed dissatisfaction with the company's policies regarding pricing increases and move-out procedures, feeling that they were not adequately informed.
Security Issues
A few reviews raised serious concerns about security, mentioning incidents of theft and break-ins, which negatively impacted customer trust.
- BMBenjamin MartinezDec 26, 20255.0Not only super friendly. These individuals are extremely helpful, fair, and always trying to do there best to take care of their customers. If you need storage. This is the place to go.
- CWCraig WoodDec 6, 20255.0Easy rental set up, clean facility and easy access to interior storage units.
- LKLindsey KayDec 6, 20255.0Team was very communicative and helpful at all steps along the way!
- ESElena SisnerosNov 24, 20255.0Great experience staff is super friendly and storages are cleaned and maintained
- QDQuionna DotsonNov 3, 20251.0I'm new to storage units and so is my partner so we didn't know anything about them. We had to move our stuff out because they said they would auction it if we didn't make a payment so we moved it out to pay half the price we owed. When we called the receptionist we told her we would get there at 5:30 she said very rudely that if we got there at 5:31 we wouldn't be able to make a payment and have to talk to the manager monday morning. I understand if you can't stay open past the closing time but you didn't have to sound so rude saying it. When we got there everything was extremely dusty, webs everywhere, spiders all over, mouse feces, and holes in our mattresses, bags, and boxes. We complained about it and same lady said we had to get a mouse protection plan and we were never told this. We couldn't take everything from the unit and thought since they were going to auction it off anyway to leave the stuff that was in good condition there. They called my partners mom really upset saying if we don't throw it out they're going to keep charging us till its out. My partners mom was just asking questions about what to do and the receptionist kept saying just have John (my partner call her.) Now John's mom is on the list and is the contact for the unit we have. I don't understand why she needed to talk to him so badly when Mom can handle everything. John was at work so mom told her no he's not here. So for people's first outside unit, visit your unit at least once a month if possible it not once every 2 months to clean out dirt and dust. Spray your unit with bug repellent, get mouse traps for your unit (this is if you want to do it yourself). If not ask the unit for protection plans. What can cause damage to your things and how to avoid it. Record the conversation for proof or what was said and not said. Read the terms and conditions of your unit. Keep all protection plans and contracts in a safe place. I wish we knew all this so our things weren't ruined. I hope this helps anyone for there first time using a storage unit. And again I understand if leaving stuff in the unit was a problem. The receptionist was just really rude to my family when she didn't have to be and not letting us know the possibilities or mice eating and ruining our stuff lacked professionalism saying we should've got the mice protection plan when we were never told about how bad it would he without it. We had our stuff there for 4-5 years. I wish I had the knowledge to keep my stuff protected. Thats something they just didn't provide on top of that being very rude.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Albuquerque.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of San Mateo Blvd NE and McLeod Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled, standard, drive-up access units, and outdoor, covered, and indoor RV storage solutions.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage sells moving and packing supplies both online and at their facility.
Are there any discounts available at Extra Space Storage?
They offer a military discount to qualifying customers.
Where is Extra Space Storage located?
Extra Space Storage is located at 4801 San Mateo Blvd NE, Albuquerque, NM 87109, near the intersection of San Mateo Blvd NE and McLeod Rd.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What are the holiday closure dates for Extra Space Storage?
The facility is closed on Thanksgiving (November 27, 2025), Christmas Day (December 25, 2025), New Year's Day (January 1, 2026), and Independence Day (July 4, 2026).
What nearby restaurants can I visit when I come to Extra Space Storage?
Nearby dining options include Sweet Tomatoes, The Library Bar & Grill, Groundstone burger restaurant, Storming Crab seafood restaurant, Azuma Sushi & Teppan, Sonic Drive-In, Billy's Long Bar, Pizza Hut, Long John Silver's, and Hooters.
Are there fitness centers near Extra Space Storage?
Yes, Defined Fitness and Defined Fitness Metro Club gyms are located nearby, perfect for a workout before or after your storage visit.
How can nearby businesses like Brake Masters and Ferguson Bath, Kitchen & Lighting Gallery help me when visiting Extra Space Storage?
Brake Masters can assist with vehicle maintenance if you're using drive-up or RV storage, while Ferguson Bath, Kitchen & Lighting Gallery offers retail for home improvement which could be convenient for your storage or moving needs.