Extra Space Storage

4.8
688 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6917 Montgomery Blvd NE in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6917 Montgomery Blvd NE, Albuquerque, NM
87109, United States

Hours

Reviews

4.8
688 reviews
5 stars
635
4 stars
28
3 stars
9
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly James, Dylan, and Duncan, for their friendliness, helpfulness, and professionalism.

Customer Service

Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers.

Facility Issues

Several customers reported problems with unit conditions, including leaks, pests, and security concerns, leading to dissatisfaction.

Pricing Concerns

There were complaints about significant rent increases and issues with billing, causing frustration among customers.

Cleanliness and Security

While many noted the facility was clean and secure, some raised concerns about pests and the effectiveness of security measures.
  • IN
    Inia Nichelle
    5 days ago
    5.0
    Dylan was very helpful and friendly great service
  • MD
    Monica Duran
    Nov 14, 2025
    5.0
    I normally don’t leave a 5 star review, but both the Manager Dylon and Asst. Mgr James have been extremely helpful and kind. They keep the storage facility is very clean.
  • KG
    Kill Greedy
    Nov 13, 2025
    5.0
    I was somewhat skeptical about all the incredibly positive reviews, it didn't seem legitimate this day in age. However, after running in to a minor hiccup with the online registration, I stopped in and met the infamous Dillon from all the reviews I had just read. This guy is incredibly helpful and friendly, we got everything squared away within minutes, and I was opening my storage unit no loss than 15 minutes after pulling in the parking lot. The facilities are nice, Dillon is the man, and I could not be happier with this experience!
  • GM
    Gene & Lori Martinez
    Nov 6, 2025
    5.0
    Loved the service we received from Dylan while helping my nephew move. Had great service. If we needed a unit we would use this facility. Thank you for your help.
  • LB
    Lexi Begay
    Oct 30, 2025
    5.0
    The staff here is amazing, when need be, they will help you out the best they can. They also have a kiosk outside there door for after hr use. It's amazing place to store your things and all camera actions works to help keep the property safe and secure.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.