Extra Space Storage

4.9
863 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9831 Montgomery Blvd NE in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
9831 Montgomery Blvd NE, Albuquerque, NM
87111, United States

Hours

Reviews

4.9
863 reviews
5 stars
822
4 stars
21
3 stars
4
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nigel received consistent praise for his exceptional customer service, being described as friendly, helpful, and knowledgeable.

Facility Cleanliness

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Some customers expressed dissatisfaction with unexpected price increases and billing issues, including being charged for units they did not rent.

Overall Experience

Many customers reported a positive overall experience, highlighting the ease of renting and the helpfulness of the staff.
  • AD
    Anne Dios
    Dec 30, 2025
    5.0
    Renting storage generally is a bummer, but Nigel was friendly and helpful, and the cost seemed reasonable. The unit I got you can drive right up to, no hallways or steps, which made their lack of dollies or carts a non-issue. Thanks again Nigel!
  • RD
    Renee Daily
    Dec 27, 2025
    5.0
    Writing this review on behalf of my mother, Barbara Schuessler. Helena assisted us today and was kind, professional, and extremely helpful in finding the right storage unit to fit our furniture. She was very knowledgeable about unit sizing and clearly explained all account details and access information. We highly recommend Helena.
  • CA
    Coach Lao An
    Dec 22, 2025
    5.0
    Great service from Nigel, particularly at the end of the working day. Answered plenty of questions and was really knowledgeable about storage availability. Nigel went out of his way to find us the right size storage, location and at a best price. This guy secured repeat business for this facility and, deserves the best year end bonus!
  • CC
    Chrystal Crayton
    Dec 22, 2025
    5.0
    Honestly, if the prices hadn't gone up I still would be utilizing the facility. It is clean and well kept. Nigel in the office is exceptional with his quick responses to any needs or concerns we had during our time renting our unit. He always puts a smile on my face with his great personality. Thats the kind of service more companies need to find. Keep up the great work Nigel!!
  • AL
    Alex Lopez
    Dec 20, 2025
    3.0
    Great location and size of storage and accessibility, but 2 months in and they raised the rates by almost 30%.. I would pass this one due to not being on a contract and then having to move everything out again. I moved there for the great value and now three months in I have to move back to where I was. Living on-Staff is exceptionally nice and helpful.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.