Extra Space Storage

4.9
616 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3050 Twin Oaks Dr NW in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3050 Twin Oaks Dr NW, Albuquerque, NM
87120, United States

Hours

Reviews

4.9
616 reviews
5 stars
578
4 stars
18
3 stars
6
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Victoria and Stew, received high praise for their helpfulness, professionalism, and responsiveness to customer needs.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, feeling that initial promotional rates were misleading.

Overall Experience

Many customers reported positive experiences and would recommend the facility, highlighting the ease of the rental process and the quality of service.
  • AB
    Aric Burton
    Nov 14, 2025
    5.0
    Everyone has been very helpful and supportive. Anytime I call, I am greeted in very professional manner. When it came time to move out, all the employees were trained on how to make the process as easy and budget friendly as possible. Ask for Andrew. Andrew is very friendly and knowledgeable. He helped make my moving process less stressful. Thanks again!
  • JD
    Jorge A. Delgado
    Nov 12, 2025
    5.0
    My stay with them was very good never had any problems.
  • BE
    Ben Esslinger
    Oct 29, 2025
    1.0
    PLEASE DO NOT RENT HERE! This is a dishonest, predatory business that should be avoided at all costs. The price for our storage unit effectively doubled as a result of their purposefully deceptive pricing and unethical business practices. On-site management is useless and unhelpful — They are absolutely complicit in furthering this scam and taking advantage of unsuspecting renters. I will be prioritizing finding another storage facility.
  • TM
    Tiffany Di Marco
    Oct 27, 2025
    5.0
    UPDATE: Zoey (again) got me sorted out in less than a minute! When I shopped quotes, the agent sent my lead out and she called almost immediately and secured my business. That's customer service. She focused on my needs, responded with honesty and got me set and on my way quickly. I hope she gets recognized for her good work!
  • KC
    Kerry Creech
    Oct 17, 2025
    4.0
    I was a customer for many years at the Twin Oaks facility in Albuquerque. The staff were great. Stew helped me out when I needed it and answered my questions. The facility was clean, well-maintained, and secure. My only concern was the price increase. There were several price increases over the last few years. I did call them once about it and they worked with me on it.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.