Extra Space Storage

4.9
786 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3600 Bosque Plaza Ln NW in Albuquerque, NM today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3600 Bosque Plaza Ln NW, Albuquerque, NM
87120, United States

Hours

Reviews

4.9
786 reviews
5 stars
756
4 stars
21
3 stars
5
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Victoria and Jack, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as very clean and well-maintained by multiple customers.

Security

Customers feel secure about their belongings due to the facility's safety measures and climate-controlled units.

Rental Process

The sign-up and rental process is noted as easy and hassle-free, with many customers appreciating the online setup.

Price Increases

Several reviews mentioned unexpected rate increases after a few months, which some customers found concerning.
  • TM
    Tiffany Martinez
    Dec 18, 2025
    5.0
    Clean, safe storage with amazing customer service!
  • AT
    Andres Trujillo
    Dec 8, 2025
    5.0
    Been storing my items here since 2021 and they are the best! Very clean and the customer service is outstanding! They do whatever they can to ensure that the customer is happy. Thank you Extra Space Storage, I highly recommend!
  • DM
    Disney Meza
    Dec 8, 2025
    5.0
    Mark & Victoria were able to helo answer all of my questions. Super friendly!
  • CV
    C. Vigil
    Dec 8, 2025
    5.0
    I have been using Extra Space Storage in Santa Fe and now here in Albuquerque and have been happy with my experience here at the La Orilla store especially with all the help that I have received from Victoria and Mark. Talk about customer service!!!These two are exceptional in providing help and assistance.
  • RR
    RaeAnna Riggs
    Nov 23, 2025
    5.0
    About the company &facilities: I have been renting with Extra Space in Albuquerque for a little over 5 years now. Was first at the location on Unser/McMahon for a year &then switched down to the one on Montaño/Coors (Bosque Plaza) in 2021 because I needed a bigger unit &they had one become available before the Unser one did. So I've now been at the Bosque location for almost 4 ½ years now. I have enjoyed how clean the facility has been. I've only seen 1 roach over the years &it was already dead &by the bathroom, otherwise no other pests. I'm on the 2nd floor but they have the flatbed carts that you can take up &down the elevators which really helps with moving stuff back &forth. About the Bosque location: The employees there have always been helpful to me. I've worked in retail/customer service jobs most of my career so I know the crap they put up with &make sure I'm always speaking kindly w/employees &they reciprocate that gesture. The same applies to this location. I've always spoke to them with kindness, patience, &understanding, &they've returned that with their own kindness. It creates a mutual respect, which I wish more people commonly had. Ryan used to help me alot when I was low on funds &needed to adjust my payment date, he also helped me adjust my insurance as well, time to time. I also had to come pay with cash some times &he was able to assist with that. He's moved onto better things now in his career, but his successor has been just as pleasant. Victoria has been an angel for me the last year. Every time I've called she's given me the upmost respect &kindess. This last time she really helped me when I called to let them know my payment would be late due to how my paychecks aligned &some unforseen circumstances in my life. I was only going to be a few days late, but she worked with me &really helped a girl out! I'm waiting on a smaller unit to come available now, &she said she's willing to work with me &they'll inform me when one is on notice. I'm definitely staying loyal to them until I don't need storage anymore. I highly recommend this location specifically, especially because of the temp controlled aspect &the cleanliness is top tier! Thank you, thank you, thank you for letting me be able to trust your facility with my stuff, Victoria & Extra Space!! 😁

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.