Extra Space Storage

4.8
208 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6801 Palomas Ave NE in Albuquerque, NM today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6801 Palomas Ave NE, Albuquerque, NM
87109, United States

Hours

Reviews

4.8
208 reviews
5 stars
193
4 stars
6
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Michelle and Ruben, for their friendliness, professionalism, and helpfulness.

Facility Condition

The storage units and facility were frequently described as clean, well-maintained, and secure.

Accessibility

Many reviews highlighted the ease of access to units and the convenience of the location.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, leading some to move out.

Overall Experience

Overall, customers reported positive experiences and recommended the facility, despite some concerns about pricing.
  • MR
    Michael Reynolds
    Nov 13, 2025
    5.0
    Walked in and was greeted well, and the customer service was excellent
  • JM
    Jacee Mariee
    Nov 11, 2025
    1.0
    Its crazy to me how this place can place a lock on my unit and make it sound that I can only access my unit during office hours for just being late to exit the property one time!!!! I pay my bill on time every month, and I'm damn sure not a child!!! Manager was unavailable to speak to about this issue. At least according to the very rude female worker that I spoke to. I believe her name was Helena. Lastly, theres no way to contact corporate!! Sp theres no way to get any of these issues resolved by anyone higher up than these local managers. Super frustrating!
  • JM
    Jon Macias
    Nov 5, 2025
    5.0
    Michelle was very professional very knowledgeable very courteous she took her time in showing me everything I needed and walked me through everything that I needed to fill out to get the unit that I needed
  • SD
    Stephen Dawe
    Oct 30, 2025
    5.0
    Everyone there has been great and the hours are perfect.
  • BS
    Bryan Salazar
    Oct 26, 2025
    5.0
    Stacie was very professional and extremely helpful thank you

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.