Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Woodbridge, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
51 Woodbridge Center Drive, Woodbridge, NJ
07095, United States
Hours
Reviews
4.0
1,804 reviews
5 stars
937
4 stars
399
3 stars
161
2 stars
60
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or dismissive staff, while others praised specific employees for their assistance.
Product Availability
Customers frequently mentioned issues with product availability and order fulfillment, including delays in delivery and incorrect items being provided.
Store Organization
The store is generally well-organized and stocked, making it easy for customers to find items, although some reported difficulty in locating staff for assistance.
Staffing Issues
Several reviews highlighted understaffing as a major concern, leading to long wait times for assistance and a lack of knowledgeable help.
- JSJays StrategiesDec 21, 20255.0This store had everything I was looking for the day that I was in it the first time I was in the store people were helpful helpful when I asked for the product I was looking for
- AAAJDec 13, 20255.0The staff very friendly and very helpful and they helped me find everything I need for my project.
- MLmikhail likhashvaDec 12, 20251.0Placed order online for same day delivery. Order was not delivered that day or next one till today. Reached online several times and also via phone. Were told that will be called back in 24 hour ours, no one called even once, and look like Woodbridge Lowe’s location is not even coming back to that case.
- FSFJ Tooling Machine ShopDec 4, 20255.0Items are very well organized and easy to find
- RAramy ayadDec 1, 20251.0- We ordered cabinets from Lowe's, and they came with a planner (attached) - Lowes came to the house and took measurements - The planner instructed the installer to install the cabinets right adjacent to the wall (and there were no fillers included) - When doing so, the cabinet door starts digging into the wall, and it can't install a handle - The only way to fix this is to unmount the cabinets and remount them an 1" or 2" away from the wall, despite what the planner from Lowe's (created by Lowe's team) - The installer charged me $1000 for remounting and needed new crown molding and filler - After many weeks of delay and argument with the Lowe's team, I finally got the crown molding and filler (damaged) - They refused to own up to their mistake and pay me back the $1000 due to an incorrect planner - The back panel for the island was the wrong size, and we had to return and reorder a bigger one for $150 more - They insisted on charging for the measurement $120, even though their measurement was off and caused the above issue - The drawer was broken on delivery, and I can no longer get anyone to talk with to fix this issue! - Cabinets have chipped wood everywhere - Finally, the Lowe's head office said take the cabinets off and return them, and the one in the store (Thomas) told us that is what you get when you order from stock!! Now I am stuck with many issues, about 1 1-month delay and no compensation for the time, damages, and extra money I spent to fix their mistakes
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Woodbridge, NJ?
Lowe's offers products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Woodbridge?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on specific dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you'll get email updates if your order status changes.
What are the accepted payment options at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's offer installation services for products?
Yes, Lowe's offers installation services including appliances, flooring, cabinets, countertops, lighting, doors, windows, HVAC, and many more home improvement installations.
Are there any nearby places to Lowe's for additional shopping or services?
Nearby places include Woodbridge Wine, Liquor, and Spirits for beverages, Bob's Discount Furniture for furniture shopping, and Wegmans Catering for food and groceries, making it convenient to complete various errands in one area.
How can I reach Lowe's Home Improvement for customer service?
You can contact Lowe's customer care via email at customercare@lowes.com or by phone at +1 732-734-2000.
Are there nearby services related to home and garden near Lowe's?
Yes, nearby businesses include Solid Wood Cabinets for kitchen and bath supplies, and minuteKEY for key and locksmith services.
What nearby places could help with transportation or financial needs when visiting Lowe's?
Nearby options include Coinstar and Wells Fargo ATM for banking services, which can assist with cash or financial transactions during your visit.