Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Woodbridge, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
51 Woodbridge Center Drive, Woodbridge, NJ
07095, United States
Hours
Reviews
4.0
1,798 reviews
5 stars
934
4 stars
397
3 stars
162
2 stars
60
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness, many customers reported poor service, lack of assistance, and dismissive attitudes from staff.
Product Availability
Customers appreciated the good selection and availability of products, but there were complaints about items being out of stock or not delivered as promised.
Store Cleanliness
The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
Some employees were recognized for their knowledge and assistance, particularly in specific departments, while others were criticized for lack of knowledge and training.
Delivery Issues
Numerous complaints regarding delivery problems, including canceled deliveries and poor communication about order status.
- MRMadhangi RamasamyNov 11, 20254.0Love the price; it is the best price among shops selling appliances and Home improvement. But lately lack of staff and knowledgeable helpers are missing
- CWChuck WhighamOct 27, 20255.0My wife use to work at this location in the Paint Department prior to us relocating to Whityney Point, New York. I went here to purchase some StrongTie Brackets as well as some other steel brackets from the Hardware Department for some custom fabrication in my customer's 2021 BMW X3 M Competition. I had over 40 bracelets and there were no Cashiers open and only the Self-Serve Kiosks. May, Front End Customer Service Team Member was happy to help and she assisted with processing the items in a quick and efficient manner. I will definitely return to this location.
- CCCCOct 12, 20255.0Prefer Lowe's to Home Depot any day of the week have never had a bad experience at Lowe's Woodbridge their staff is great
- SPS PERRYOct 4, 20251.0I was in the in the aile for 4 to 5 minutes without anyone around to ask for help. I walked away looking for help, then came back to the nail aile and there was a gentleman there who had no interest helping me, he basically brushed me off, I had to ask if that all they ever order will there be another order coming in" i put the item back and left the store unsatisfied without a purchase. I think this location needs more help or training on customer service throughout the whole stroe..
- RFRichard FriedSep 29, 20255.0Great place. They always have everything you need.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Woodbridge, NJ?
Lowe's offers products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Woodbridge?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on specific dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you'll get email updates if your order status changes.
What are the accepted payment options at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's offer installation services for products?
Yes, Lowe's offers installation services including appliances, flooring, cabinets, countertops, lighting, doors, windows, HVAC, and many more home improvement installations.
Are there any nearby places to Lowe's for additional shopping or services?
Nearby places include Woodbridge Wine, Liquor, and Spirits for beverages, Bob's Discount Furniture for furniture shopping, and Wegmans Catering for food and groceries, making it convenient to complete various errands in one area.
How can I reach Lowe's Home Improvement for customer service?
You can contact Lowe's customer care via email at customercare@lowes.com or by phone at +1 732-734-2000.
Are there nearby services related to home and garden near Lowe's?
Yes, nearby businesses include Solid Wood Cabinets for kitchen and bath supplies, and minuteKEY for key and locksmith services.
What nearby places could help with transportation or financial needs when visiting Lowe's?
Nearby options include Coinstar and Wells Fargo ATM for banking services, which can assist with cash or financial transactions during your visit.