Extra Space Storage

5.0
848 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 15 Madison Ave in Westwood, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, military discount, wide drive isles, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
15 Madison Ave, Westwood, NJ
07675, United States

Hours

Reviews

5.0
848 reviews
5 stars
821
4 stars
21
3 stars
1
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Andrew and the staff received high praise for their helpfulness, friendliness, and professionalism, making the storage experience smooth and enjoyable.

Facility Quality

The storage facility is consistently described as clean, well-maintained, and secure, with easy access and good parking.

Pricing Concerns

While many customers appreciate the initial pricing, there are concerns about potential rent increases after a short period, which some describe as a corporate strategy.

Overall Experience

Customers generally report positive experiences, highlighting the ease of the rental process and the quality of service provided.
  • MF
    Matheus Soares Faria
    Nov 12, 2025
    5.0
    Amazing space
  • ML
    Marcos Lara
    Nov 7, 2025
    5.0
    Here are five stars and I would like to add an additional two stars for Daniel Ochoa at the Madison Avenue Westwood, NJ site. I would like to thank him for his knowledgeable assistance, patience, and professionalism. I appreciate it very much.
  • CH
    chris houlis
    Nov 6, 2025
    5.0
    Courteous and informative help from Andrew. Pleasure dealing with him five stars.
  • GM
    Gabriel Maldonado
    Oct 20, 2025
    5.0
    Andrew was amazing made the interaction smooth
  • JL
    Josh Levine
    Oct 4, 2025
    5.0
    Honestly, it's difficult to write a good review of Extra Space Storage (the company), however, this location is better than most, and I think that's worth pointing out. On the corporate side, they're terribly monopolistic and purposefully deceitful with their bait and hook strategy of increasing, sometimes doubling rents after only 2.5 months, and only allowing pre-payment of up to 6 months. But you need storage, right? So you're going to need to succumb to their greed, because they have a monopoly on climate controlled self storage, and that's just how it is. So looking at it from that perspective, you know what? Westwood, Madison Ave is honestly one of the better locations you may be fortunate enough to find yourself, in comparison to others. Why? Great parking, multiple covered bays for backing in, very wide entry doors, very wide elevator doors, clean new spaces and roll-up doors, solid building, great ventilation, with no excessive humidity. It was built from scratch to be a storage place, unlike some ESS that are converted warehouses, with more narrow entrances, elevators, and poor access. Also, this location is not in a flood plain like some, so no 100 year flood risk. But the BEST asset available at Westwood, Madison Ave that you can't find at any other location is definitely Andrew, Daniel, and the rest of the staff there. They are always enthusiastically ready and willing to go above and beyond, to help you with whatever you need, no matter how complex. Having genuinely good people like them at a well thought out and operated location like this, definitely softens the harsh reality that is otherwise a soulless corporation that squeezes hard working people out of every last penny they can get their hands on. Other ESS locations could learn a lot from Westwood, Madison Ave, a real diamond in the rough.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.