Some people hire us because they think our name is cute. Some people hire us because we're the first cleaning company to pick up the phone when they call. And some people hire us because their neighbor thinks so highly of our cleaning services that she tells the neighborhood. But if we had to pick one reason that you should hire our servicewe'd pick the Two Maids Pay For Performance Plan. It's our one, big, huge competitive advantage. No other cleaning service in Westfield can claim that customer feedback is more important to their company. At Two Maids & A Mop, your feedback directly determines our employees level of compensation. The happier our employees make you; the more money they're able to earn with our company.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.