Extra Space Storage

4.9
1190 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1559 US-22 in Watchung, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, military discount, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1559 US-22, Watchung, NJ
07069, United States

Hours

Reviews

4.9
1,190 reviews
5 stars
1,127
4 stars
32
3 stars
10
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Monique, Richard, and Amari.

Facility Condition

The storage units are consistently described as clean, well-maintained, and secure, contributing to a positive overall experience.

Accessibility Issues

Several reviews highlighted problems with the elevator being out of service and a lack of available carts, causing inconvenience for customers.

Price Increases

Customers expressed dissatisfaction with frequent and significant rental price increases, leading to frustration and concerns about affordability.
  • SP
    Sodette Plunkett
    Jan 3, 2026
    5.0
    Great customer service! Discussed options with us and guided us as to what was the best option for use . Thank you Monique! Highly recommended
  • NA
    NEIL ATTANASIO
    Dec 31, 2025
    2.0
    At first everything was OK with the unit. Richard was the person we dealt with. He was hands on. ( I heard of his passing) sad news he was a real good person. Over the last year - there was nothing but problem . The elevator was out of service- no carts to be found. This Christmas season was the worst. At my age - I can’t be carrying heavy items . It got to much- I saw no improvement.So I throw in the towel .
  • JN
    Jazmin Nicole
    Dec 22, 2025
    2.0
    I’d like to start off saying thanks for doubling my lease in just under 2 years. I went yesterday & there were no carts + no other person in the entire storage unit, so I couldn’t even wait for one. So I went around each door until I found one & took it for my entrance, which is what I’m assuming everyone else is doing too since there’s one cart in the entire facility. I’m on the 3rd floor, cart full of stuff, & the elevator decides it doesn’t want to work for a whole 20 minutes. I decide to go down floor by floor to try to see if there’s a reason why this elevator won’t work because I can’t come any other day to empty out this unit. & guess what. The first floor door is locked :-) so I have to run back upstairs & pray to god that I won’t have to call an emergency number to have them get me out since I’m trapped inside a commercial building. God finally heard my prayers, 20 min later, & I can hear the elevator start working. Reluctantly I got on & hoped it wouldn’t give out on me half way down. Honestly, I don’t even care anymore. I wouldn’t even be writing this if you guys would answer your phones. I’ve left 2 voicemails & have no answer. I want to make sure you guys honored the move out date I scheduled for today. Store manager, if you’re reading this, please call me back, my unit is empty. Thanks
  • JA
    Joel Alfonso
    Dec 7, 2025
    1.0
    How bad can a place be managed to have an elevator broken for 2 weeks ? How bad can this place be managed when there are no karts available? I have driven to this place twice in two weeks and still haven't been able to get into my storage unit because the elevator doesn't work and there are no karts to be found. I wouldn't recommend this facility and I will be moving soon to a more efficiently managed place . Unacceptable.
  • BP
    Brian Phillips
    Nov 19, 2025
    5.0
    Great service. Responsive and professional.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.