Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Voorhees, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,100 reviews
5 stars
618
4 stars
263
3 stars
85
2 stars
27
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Product Availability
Customers frequently noted that the store is well-stocked and they could find what they needed, although some experienced issues with specific items being out of stock.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to frustration and dissatisfaction among customers.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Staff Assistance
While many customers appreciated the assistance from staff, there were complaints about difficulty in finding help when needed.
- RERobert Eliker4 days ago5.0I went into the store today to look at flooring for my bathroom. Chris came over and asked me questions about what room i need new floor in. i told him I have a 3 year old that always waters down the bathroom during bath time. He pointed me in the right direction and walked me through all the flooring options and what floor to look for when dealing with water. He also showed me other things I may need to make sure the water doesnt get under the flooring. He went out of his way to provide all option and answer all questions I had. My experience at the store was great. I appreciate the great service from Chris.
- SPSeth PearlNov 5, 20251.0Ordered blinds for my entire house, and the process took about six months from start to finish. Unfortunately, there were multiple mistakes with the order, which required me to make several trips to the store and take calls on multiple weekends. It got worse—incorrect blinds were ordered twice, forcing me to return them and wait for new deliveries. While the staff was generally helpful, especially Dan, my experience with the store manager, TJ, was extremely disappointing. Despite repeated attempts to reach him—visiting the store, leaving messages with other managers, calling several times, and waiting on hold—I never received a call back. Each time, I was told he would contact me within a day, but nothing happened. This lack of accountability is unacceptable. A store manager should be willing to address customer concerns, and TJ’s refusal to do so suggests a need for retraining. It’s a shame because this Lowe’s is close to my home, but after this experience, I’ll be switching to Home Depot and Ace. Truly disappointed by the absence of service and care from TJ. I will raise the concerns to corporate to ensure they are fixed.
- EZEdward ZinskiNov 5, 20255.0Thanks to Len and Joe in the tools department, who were really informative, helpful, and courteous!
- RLRuth LinkOct 28, 20255.0Our experience with Dan and his team has been such a breath of fresh air. We have had quite the journey in regards to replacing the front door of our home. It was evident the first time I spoke to Dan that we were in the most professional and capable of hands. His thoroughness, attention to detail, genuine willingness to help and expert knowledge truly gave us the peace of mind we had been seeking for such a big investment. Looking forward to sharing a pic once it’s installed! Thank you again.
- JGj gSep 2, 20255.0Fantastic customer service, everybody was wonderful definitely recommend this place
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Voorhees, NJ offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing, tools, and outdoor furniture.
What services does Lowe's Home Improvement provide at the Voorhees location?
They provide installation services for appliances, flooring, cabinets, doors, lighting, HVAC, and more, as well as delivery, in-store pickup, and assembly services.
What are the operating hours for Lowe's Home Improvement in Voorhees, NJ?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Does Lowe's Voorhees offer online ordering and in-store pickup?
Yes, customers can shop online and choose in-store pickup at the Voorhees location for their convenience.
How can I check the status of my order from Lowe's Home Improvement?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Voorhees?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can get propane exchanged near Lowe's Voorhees?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Can I find other shopping options close to Lowe's Home Improvement in Voorhees?
Yes, nearby you can find BJ's Wholesale Club for department store shopping and ALDI for groceries and produce.
Are there fitness and recreational facilities near Lowe's in Voorhees?
Orangetheory Fitness Voorhees gym and Sturbridge Lakes Tennis Courts are nearby options for exercise and recreation.
Does Lowe's Home Improvement offer any special programs or associations?
Yes, Lowe's is associated with programs like Lowe's Toolbox for Education, SkillsUSA, Habitat for Humanity, and the Lowe’s Foundation, supporting community and educational initiatives.