Store your belongings at Extra Space Storage on 2401 Vauxhall Rd in Union, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, heated loading bay, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews highlight exceptional customer service, particularly praising staff members like Kiara, Shanique, and Aseyahna for their attentiveness, professionalism, and willingness to assist customers.
Cleanliness
Customers consistently mention the cleanliness and maintenance of the facility, noting that it is well-kept and pleasant to use.
Facility Issues
Some reviews express concerns about facility management, including issues with alarm systems and access problems, indicating a need for improvement in operational reliability.
Pricing Concerns
Several customers voiced dissatisfaction with frequent price increases, feeling that the costs are becoming unreasonable over time.
Safety and Security
Many customers appreciate the security measures in place, feeling safe while accessing their units, although there are some reports of security lapses.
TT
TheShaunBenny
Oct 28, 2025
5.0
Very clean facilities and wonderful staff.
WS
Will Shake
Oct 24, 2025
5.0
I had an outstanding experience working with Kiara at Extra Space Storage. From the moment I walked in, she greeted me with a warm smile and a professional attitude that immediately put me at ease. She took the time to understand exactly what I needed, explained all of my options clearly, and made sure I got the best possible unit for my situation.
What really stood out was her attention to detail and genuine care for customers. Kiara went above and beyond to make the process quick, easy, and stress-free — something that’s rare these days. The facility is spotless and well maintained, and it’s clear that Kiara takes great pride in keeping everything running smoothly.
If you’re looking for storage and want to be helped by someone who truly values customer service, ask for Kiara. She’s professional, friendly, and makes the entire experience a pleasure.
Thank you, Kiara, for your excellent service
RP
Rahmell Pearson
Oct 22, 2025
5.0
Thank you Assy for helping rent my unit. Very clean environment and friendly staff!
HM
H M
Oct 14, 2025
1.0
ABSOLUTE NUISANCE to the community. Taking up so much space on Vauxhall Road, and the alarms are constantly being triggered to go off for no reason. Get it together!!!
YJ
Yung James
Oct 13, 2025
4.0
Initially when I went into the store, the staff person who attended to me wasn’t for pleasant. She wasn’t rude but surely not welcoming. I was asked questions that I didn’t think were pertinent to me just asking for a quote and the total amount that I was told I needed to pay seemed a bit outrageous. Hence, I went back to the drawing board (online) and did a little more research and from there reserved my unit. I know the size I wanted so it was pretty easy. Upon going in to fulfill my reservation the rep whose I believe is Kiara was very attentive. Very knowledgeable and pretty thorough with details. I found she was much easier to talk with than the first rep. The place is very updated. Clean. Smells great even in the elevators 🙂 things were easy and even my friend who came with me said they think They are going to switch storage spaces. Now that’s a win!! Thank you for taking the time to care.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Union, Springfield, Maplewood, Irvington, Hillside, Springfield, Millburn, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Vauxhall Rd and Burnet Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access gate hours for Extra Space Storage in Union, NJ?
The gate hours for Extra Space Storage are from 6:00 AM to 10:00 PM daily, Sunday through Saturday.
When is the office at Extra Space Storage open for customer assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and certain holidays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units to protect temperature sensitive items.
Are there drive-up storage units available at this Extra Space Storage location?
Yes, drive-up storage units are available, making it easier to move large or heavy items by allowing vehicles to pull up directly to the unit.
Can I buy moving and packing supplies at Extra Space Storage in Union?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment options does Extra Space Storage accept?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage in Union located exactly?
It is located at 2401 Vauxhall Rd, Union, NJ 07083, near the intersection of Vauxhall Rd and Burnet Ave.
How can nearby transit and amenities help customers visiting Extra Space Storage?
Nearby places like Sunoco gas station and Fedex Staffed shipping center can assist customers with fueling, shipping, or package delivery, making their visit to Extra Space Storage more convenient.
Are there any nearby accommodations or landmarks close to Extra Space Storage?
Yes, Avalon Union is nearby, offering accommodation options, and Maplewood Village is a notable local landmark worth visiting before or after your storage visit.
What professional services are available near Extra Space Storage that might benefit storage customers?
Nearby professional services include Union Township Board of Health Municipal Building for public services, and Affiliated Monitoring for home security and locksmith services, which could be helpful for storage security needs.