Extra Space Storage

4.9
1214 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2035 US-22 W in Union, NJ today! Our large selection of storage units, climate controlled units, exceptional security, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, solar site, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2035 US-22 W, Union, NJ
07083, United States

Hours

Reviews

4.9
1,214 reviews
5 stars
1,159
4 stars
34
3 stars
5
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Omar received consistent praise for his exceptional customer service, being described as helpful, friendly, and knowledgeable.

Cleanliness

The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Staff Professionalism

Customers highlighted the professionalism and attentiveness of the staff, particularly Omar and Benjamin, who went above and beyond to assist.

Accessibility Issues

Some customers reported issues with access to the facility, including broken doors and elevators, which affected their overall experience.

Pricing Concerns

There were mentions of rising prices over time, leading to concerns about value for money.
  • BC
    Bridget Custode
    2 days ago
    5.0
    Very nice people in the Union Office. Especially Omar!!
  • PJ
    Patricia Jagroop
    Dec 14, 2025
    5.0
    The representative Omar was very helpful. He explained the process and and enrolled us in the program we paid and was in and out within a half an hour. Omar is an excellent representative for your company. Super excellent customer service.
  • TS
    tyrone solomon
    Dec 12, 2025
    5.0
    Omar is very informative, knows the spaces and locations like the back of his hands was able to explain all prices and promotions
  • CG
    Carmen Goncalves
    Dec 5, 2025
    5.0
    I just picked up a storage unit here and had an absolutely amazing experience. The employee who helped me was incredibly friendly, patient, and went above and beyond to make the process smooth. They greeted me with a smile, answered every question, and even helped guide me through the pickup with zero stress. It’s rare to find customer service this good, but they truly made the whole experience feel easy and welcoming. I left impressed, grateful. Highly recommend this location, and a huge thank you to him for being so kind and helpful!
  • GM
    Gail Mirda
    Dec 4, 2025
    5.0
    Not only did I have a question about my unit, but I also questioned the price of my unit. Omar was more than gracious in helping with both situations. He was not only helpful, he was gracious and extremely friendly. As long as Omar is an employee there. I will remain a loyal customer Thank you Omar !!!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.