Extra Space Storage

4.9
896 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 930 Riverview Dr in Totowa, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, elevator access, kiosk, wide drive isles, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
930 Riverview Dr, Totowa, NJ
07512, United States

Hours

Reviews

4.9
896 reviews
5 stars
849
4 stars
23
3 stars
8
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Karina, Phil, and Molly.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and accessible.

Pricing Concerns

Several reviews expressed dissatisfaction with rising rental rates and a lack of transparency regarding pricing.

Overall Experience

Most customers reported positive experiences, recommending the facility for its service and convenience.
  • NB
    Natalia Beard
    Jan 5, 2026
    5.0
    Karina was wonderful during get whole process. She’s patient and attentive. She took the time to show us the units and even followed up with us after. Highly recommended.
  • AF
    Andy F
    Dec 1, 2025
    1.0
    Great place if you only need to be here for several months. For long term over 4 months lots of deals for 1/2 the cost. I got sucked into this place and regret it. Price doubled, forget about senior discounts. The people at the location are nice, manager told me when I signed up and he could always work with me to keep the price down. He’s gone and price doubled. They want $129 for 5’ X 10’ they discounted it to $92. Found 2 other units for same size $44 per months with no increases ever and that’s in writing. You have been warned. The corporate policy is to spend thousands on marketing to get new customers while treating their current customers like garbage. Ugh now I have to move my stuff, horrible to treat a senior this way.
  • CC
    Christopher Choi
    Nov 11, 2025
    5.0
    Karina was very pleasant, informative, and patient
  • CS
    Connor Santana
    Sep 27, 2025
    5.0
    Needed another space closer to my sisters house, Philip was great!
  • AA
    Aline Alexander
    Sep 23, 2025
    5.0
    I recently moved out of my storage unit at Extra Space Storage in Totowa, and wanted to share my experience. Overall, I was quite pleased with my time there. Phil and Karina were always helpful whenever I had questions, they were quick to assist. And made the rental and move out process very smooth. would highly recommend Extra Space Storage to anyone in need of a storage unit. My experience was positive, and I would definitely use their services again if the need arises.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.