Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Toms River, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,472 reviews
5 stars
781
4 stars
350
3 stars
137
2 stars
50
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection of products, but some report issues with specific items being out of stock or damaged.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there are complaints about a lack of assistance in certain areas of the store.
Delivery Issues
Numerous complaints about delivery problems, including incorrect items and poor communication regarding delivery schedules.
Store Organization
Feedback indicates that the store can be disorganized, making it difficult for customers to find what they need.
- FAFuat Ali5 days ago3.0Buyer beware!! If you a toilet, vanity or anything else in a box, open it and check it before taking it home!! As a handyman I cant begin to tell you how many times I've bought products for customers and it was damaged. No matter how good a box looks i wouldn't trust it.
- RLRob LenzaNov 11, 20255.0Had everything I was looking for and the staff was professional and helpful.
- EBellie bergenNov 2, 20255.0Everyone in the store is always so friendly- but tonight (11/2/25) we had such a great, positive interaction with Frank about the new Christmas decor ❤️ Thank you, Frank! 🎄🎅
- SOsandy oddoOct 25, 20254.0Very helpful staff if you can’t find something
- JCJoyce CaputoOct 20, 20251.0The employees in this place are useless! Very frustrated I had a gentleman in the insulation Department that sold me a knife for insulation Department Carmine the woman in the paint department told me that the paint would not melt the insulation if I sprayed it
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Toms River, NJ offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hardware, kitchen items, lawn equipment, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, tools, washers & dryers, and windows & doors.
What are the store hours for Lowe's Home Improvement in Toms River?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours varying on certain dates.
What services does Lowe's Home Improvement provide in Toms River?
Services include installation of appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, showers, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring.
Does Lowe's offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's in Toms River?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What brands can I find at Lowe's Home Improvement?
Brands available include GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Moen, Kohler, Kobalt, Weber, and many others trusted for home improvement needs.
Are there any nearby pet stores around Lowe's in Toms River?
Yes, both Just Food For Dogs and Petco pet stores are located nearby, which is convenient if you want to shop for pet supplies before or after visiting Lowe's.
Where can I find locksmith services near Lowe's Home Improvement?
minuteKEY and Minute Key locksmith services are located close to Lowe's, making it easy to access key and lock services while shopping nearby.
Are there any food and drink options nearby Lowe's?
Starbucks coffee shop is nearby, offering a good spot to grab a coffee or smoothie before or after your visit to Lowe's.
What is the contact email for customer service at Lowe's in Toms River?
You can contact Lowe's customer service via email at customercare@lowes.com.