Full Service Aquatics

Reviews

• BP

  B Parks

  Apr 21, 2022
  1.0
  Called to schedule a pond cleanout several weeks ago after seeing ads for “schedule your cleanout today! Taking appointments!” Was told on the phone that I was scheduled for the week of 4/10 and would get a call for what specific day(s) that week. I thought “great…pond will be clean for Easter weekend company!” Never received a call. I attempted to get in touch to find out what day they were coming, after several unanswered calls I finally get a response saying they have to reschedule for the following week. I figure ok…stuff happens, I can wait another week. No big deal. I then get a message the morning before the NEW cleanout date telling me that they are completely canceling me and will not be able to provide pond services any time in the near future…yet within a few hours they are still advertising to take on more work and “schedule your cleanout today!” Unreliable and unprofessional customer service. Will not use them or recommend again. Wasted over a month of my time when I could have hired someone else. It appears to me they are only interested in big money jobs (installs and renovations) and can’t be bothered with anything less. Find someone who cares and values customers time as much as their own.
• BM

  Bruno Maegerle

  Mar 10, 2021
  5.0
  Mike is a professional and tops in hos field. Loads of knowledge when it comes to pond fish. I would recommend calling him.
• KM

  Karen Molesan

  May 30, 2018
  5.0
  Mike and his crew were wonderful to work with! They were always on time and cleaned up every day after they were done. Each stone was carefully placed and not just thrown together. He is truly talented and has a skill that’s hard to come by. He never made us feel that were bothering him with questions and his crew was extremely respectful and friendly. I would definitely use them again for any other projects we have and would highly recommend! Thank you so much Mike for the crowning jewel of our backyard!
• NP

  NJ PondGuy

  May 17, 2018
  5.0
  As a fellow water feature contractor, I'm glad to call Mike and the staff at Full service Aquatics a "fellow contractor". Their experience and extensive portfolio speak for themselves.
• SB

  Sally Blocksom

  Feb 9, 2018
  5.0
  great company for ponds and water gardens!!

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