Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Sewell, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,247 reviews
5 stars
702
4 stars
319
3 stars
96
2 stars
37
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.
Staff Knowledge
Several reviews highlight a lack of product knowledge among staff, particularly in specialized departments like flooring and appliances.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with specific locations.
Inventory Issues
Customers frequently reported problems with inventory accuracy, including items being out of stock despite online listings.
Delivery Problems
Numerous complaints about delivery issues, including delays and poor communication regarding delivery status.
- MNMohamed NaseerDec 26, 20255.0Friendly and very helpful staff members
- ETEd TrinkleDec 23, 20255.0Always show the respect to the veterans and even provide veteran parking and 10% discount are some of my reasons why I prefer to go to lowes
- DSDanielle SlavinDec 18, 20251.0I’ve never had issues with Lowe’s until today and I do a lot of Instacart orders so I’m there often, I went in and got the order and long story short short the employee who’s name is ISABELLE was extremely rude helped some guy in line before me and she clearly seen me first but then helped 2 other people and when she came over to help finally after about 10minutes she was very rude and when I went to say to her u know that was extremely rude the way u handles this situation. She turned and walked away and didn’t care if we were saying she just gave us a idc what ur saying look. Never had an experience like that at Lowe’s and I’m their often.
- DSDeanna StilesDec 7, 20251.0Flooring department, I was working with Julie the other day. She was quite possibly the most uniformed, confused person I have ever dealt with. I was asking about tile and then hardwood flooring and she was clueless. I understand she was young, but at lesat train your employess in what they are selling. She looked at me like I was speaking a foreign language and was quite rude as well. Please train her properly in product, customer service and personality. If you don't know the product, at least be friendly.
- BEBianca EDec 2, 20251.0The manager of this location has HORRIBLE customer service. I was there for Black Friday and received two broken cups in my black Friday bin that were broken. I saw that they were doing another cup giveaway on a different date where I would be on vacation. I asked if she could hold aside 2 for me since the event that I went to my husband and I received broken cups. She stated that she couldn’t do that for me then I wanted to buy one of the displays since that was all that was left and she yet again wouldn’t sell it to me because part on it was broken and even when I asked for it to be discounted and I would take it that way she still said no. I will not be going back to this Lowe’s location. I’ve not only encountered one horrible customer but now two.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sewell, NJ?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting fixtures, plumbing essentials, outdoor furniture, power tools, and more.
What are the store hours for Lowe's Home Improvement in Sewell, NJ?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Note holiday hours may vary.
Does Lowe's in Sewell offer installation services?
Yes, Lowe's provides a variety of installation services including appliances, cabinetry, flooring, lighting, HVAC, smart home systems, and more.
What payment methods are accepted at Lowe's Home Improvement in Sewell?
They accept major credit cards such as American Express, Visa, MasterCard, Discover, as well as cash, checks, and Diners Club.
Can I pick up my online order at the Sewell Lowe's store?
Yes, in-store pickup is available. You will receive an email notification when your order is ready along with pickup instructions. Please bring your order confirmation email or number and a valid photo ID.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. If purchased online, you can start a return via your online order history before shipping the item back. In-store returns should be processed at the customer service desk.
What nearby places can I visit when I shop at Lowe's in Sewell, NJ?
Nearby places include Mantua Square Plaza for additional shopping, PetSmart if you need pet supplies, and several restaurants like Chick-fil-A and Starbucks for dining before or after your visit.
Are there any nearby services that could complement my visit to Lowe's Home Improvement?
Yes, there are key and locksmith services nearby like Minute Key and minuteKEY, as well as garage door repair services offered by Experts Garage Door Repair Installation Process.
I’m planning a DIY project; are there any nearby places for propane exchange?
Yes, Blue Rhino Propane Exchange is located nearby, which can be helpful if your project requires propane.
How can I contact Lowe's Home Improvement in Sewell for customer service?
You can reach them by phone at +1 856-415-4000 or send an email to customercare@lowes.com for assistance.